Product Solutions Manager - Employee Experience, Vice President

Job Description

As a Product Solutions Manager in the Employee Experience team, you will act as a bridge between our customers and Product teams, developing a deep understanding of recruiter, hiring manager, candidate, and operational needs and translating those insights into effective solutions and actionable product feedback.

Rather than owning a single product roadmap, you will work across a portfolio of Attraction, Recruiting & Onboarding products and capabilities to solve business problems.

You will assess existing capabilities, identify opportunities to improve how they are configured or utilized, and bring together vendor, internally developed, integration, data, workflow, and AI capabilities to deliver optimal solutions.

As a subject matter expert, you will provide guidance on how capabilities can best be applied, identify gaps and opportunities, drive adoption, support implementation and change readiness, and ensure critical customer feedback is communicated to Product teams to influence strategic roadmaps and future investment.

Job responsibilities


* Leads solutioning and adoption of existing and emerging Talent Acquisition products and capabilities, defining and configuring solutions that address customer needs, business objectives, and operational challenges.


* Serves as a subject matter expert across a defined portfolio of Talent Acquisition products and capabilities, maintaining a deep understanding of customer needs, end-to-end recruiting processes, technology capabilities, industry trends, and emerging solutions.


* Engages directly with recruiters, hiring managers, candidates, Talent Acquisition operations, and business stakeholders to understand pain points, identify root causes, and develop solutions that improve the recruiting experience and business outcomes.


* Assesses business needs against existing product capabilities first, identifying opportunities to solve problems through configuration, adoption, integration, workflow changes, automation, or process improvements before recommending new product development.


* Defines and configures solutions that may span multiple products, platforms, vendors, APIs, integrations, workflows, data sources, and AI capabilities, ensuring the overall solution works effectively across the end-to-end customer journey.


* Partners closely with Product teams to communicate customer needs, emerging themes, capability gaps, and critical feedback that can inform product strategy, roadmaps, and prioritization.


* Supports the evaluation and introduction of new and upcoming capabilities, determining how they can be applied to Talent Acquisition use cases and developing recommendations for adoption and implementation.


* Provides solution expertise for vendor and internally developed capabilities, helping evaluate product functionality, identify gaps, establish appropriate configurations, and maximize the value of existing technology investments.


* Ident...