Export Customer Account Specialist - Jericho, NY

Your Job

Georgia Pacific Recycling is one of the largest pure traders of recycled commodities in the world, trading more than 100,000 tons per week.

By focusing on becoming a preferred partner and creating virtuous cycles of mutual benefit, we have built a collaborative network of trading partners around the world.

We are seeking an Export Customer Account Specialist to join our Export Operations team in our Jericho, NY office.

In this role, you will help create value by managing international order fulfillment, solving supply chain challenges, and ensuring shipments are executed efficiently and in compliance with export requirements.

Employees who align with our values and deliver results will have opportunities to advance into roles with increased responsibility and opportunities for value creation.

Location: This is a hybrid role based out of our office in Jericho, NY.

Schedule: Customer Account Specialists must be able to work an 8am-5pm or 9am-6pm EST schedule, with flexibility as needed depending on business needs.

Our Team

As a Customer Account Specialist on the GP Recycling Export team, you will work in a dynamic, fast-paced international environment where critical and economic thinking are essential to meeting supplier and customer needs.

You will be part of a nine-member team and report to the Export Operations Manager.

This role works closely with multiple teams across our supply chain and provides the opportunity to develop a broad understanding of international logistics, order fulfillment, and export operations.

What You Will Do


* Own international order fulfillment and order management end to end, ensuring accurate, compliant execution aligned with commercial objectives and customer requirements.


* Lead execution of logistics and operational plans to meet order fulfillment, service, and profitability expectations


* Proactively identify and resolve execution challenges to ensure uninterrupted material flow for suppliers and customers


* Manage pre-vessel booking strategy and execution to support timely and efficient exports


* Collaborate across multiple teams within the supply chain to drive innovation, efficiency, and continuous improvement.


* Ensure adherence to export compliance requirements while proactively identifying risks, gaps, and corrective actions


* Apply critical and economic thinking to improve processes, reduce friction, manage costs, and create value across the export supply chain


* Effectively manage competing priorities and tight timelines in a fast-paced and evolving export environment.


* Build and maintain strong relationships with internal and external stakeholders through clear, proactive and solution-oriented communication

Who You Are (Basic Qualifications)


* Experience working in the logistics or supply chain industry.


* Proficiency with Microsoft Office applications, particularly Excel, Outlook, and Word.


* Demonstrated ability to manage ...