Hospital Community Relations Liaison

Nestled in the heart of beautiful Winter Park, Westminster Winter Park provides a rewarding workplace near charming shops, dining, parks, and cultural attractions, making it an ideal place to grow your career while making a difference in the lives of older adults.

We hold Joint Commission accreditation, a nationally recognized standard that reflects our commitment to safe, high-quality care.

We are proud to be recognized for excellence in senior care from U.S.

News & World Report Best Nursing Homes for Rehab 2026, U.S.

News & World Report Best Nursing Homes for Long-Term Care 2026, Newsweek, America’s Best Continuing Care Retirement Communities 2026.

We are currently searching for a Hospital Relations Liaison to work for the Nursing/Administration Department.  In this role, the Relations Liaison conduct clinical assessments for potential and current Westminster
Services health center residents.

Negotiation for residents who are clients of managed care organizations.

Liaise between community relations, discharge planners, and physicians.

Must support the external Marketing efforts at the community.

Maximize cost effectiveness across the entire continuum of care; improve customer satisfaction and enhance quality of care.  This position reports to the Health Services Administrator.

(HSA).  

Schedule: Part Time position | Weekends plus one/two days weekdays  

Essential job functions: 

Performance of clinical assessments for potential and current Westminster Services health center residents.

Negotiation for residents who are clients of managed care
organizations.

Liaise between community relations, discharge planners, and Physicians.

Must support the Marketing efforts at the community.

Maximize cost effectiveness across the entire continuum of care; improve customer satisfaction and enhance quality of care.

ESSENTIAL JOB FUNCTIONS:

1.

Works as hospital/community relations liaison for referrals from physician,
hospitals, insurance-based case manager, or marketing personnel on all potential
sub-acute patients, ensures initial and on-going fiscal appropriateness of member
admissions in conjunction with Business Office and Director of Nursing.
2.

The individual exercises independent judgment in determining the appropriateness
of resident admissions based on established clinical and financial admission
criteria.
3.

Assists the community with tracking of authorization numbers of residents on
Managed Medicaid and other Managed Care Insurance plans.
4.

Works with community staff to monitor and track resident's progress and
communicate relevant information between resident, referrer, family, insurance
company, and treatment team, communicates with the interdisciplinary member
care team.
5.

Works with residents, families and other staff as needed to ensure that residents are
evaluated for the appropriate level of care.

ESSENTIAL QUALIFICATIONS:


* Must be a licensed RN or LPN in the state of Florida; OR possess a degree in a related hea...