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Volunteer Engagement Supervisor

Title: Volunteer Engagement Supervisor

Department: BCFS Vol Mgmt & Performance

Location: Mesquite TX, Humanitarian Aide Center

Basic Function
The Volunteer Engagement Supervisor will recruit, coordinate, supervise, and engage all individual and group volunteers in support of Buckner International programs and fundraising efforts.

Coordinate scheduling of Humanitarian Aid Staff according to Volunteer work schedules.

Assist in the management of the inventory database and details of incoming aid and outgoing humanitarian aid, assist in preparing shipments, and providing overall warehouse assistance.

Primary Responsibilities
• Ensure humanitarian aid volunteer activities are consistent with Buckner core competencies and the mission, vision, and values of the organization.
• Supervise volunteers; coordinate scheduling of volunteers and ensure Buckner humanitarian aid staff coverage of volunteer group times.

Provide orientation and required training to staff as directed.
• Prepare for orientation meetings, special events and other projects related to Ministry Engagement activities as needed.
• Organize, implement and direct a comprehensive volunteer program that engages people through hands-on projects and continuing education of supported operational core programs at the Buckner Center for Humanitarian Aid.
• Engage, select, train, educate, and encourage volunteers for the humanitarian aid effort.
• Oversee humanitarian aid volunteer engagement activities and preparations for the Buckner Center for Humanitarian Aid.
• Maintain and provide current volunteer sensory engagement such as Buckner history, client stories, light, sound, welcome graphics, etc.

to provide volunteers with a comprehensive well planned and satisfied experience
• Assist in the internal processing of all incoming humanitarian aid requests and ensure they are processed in accordance with established policies and procedures.
• Manage Humanitarian Aid "Volunteer Management System" to ensure application and registration function is working properly and consult with VMS partner on needed changes or corrections.
• Prepare and manage detailed records regarding all volunteerism and group activities benefiting agency, including maintaining computerized volunteer/activity database.
• Serve as a liaison between volunteers and Buckner staff; ensure ongoing program volunteer needs are met at the Buckner Center for Humanitarian Aid.
• Develop the volunteer Coach's program by recruiting, supervising, and matching volunteer talents with job assignments.
• Drive Company owned and/or leased vehicles (truck and trailer, van, etc.) as needed to pick up donations including furniture, food, clothing, etc.
• Maintain cleanliness and organization throughout the warehouse.

Ensure quality and efficiency of tours for on-site volunteers conducted at the Buckner Center for Humanitarian Aid.
• Retain files and computer records along with varying types of information and data...




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