Lead Budtender

Lead Budtender EMBR Dispensary Northampton Location: 144 King St, Northampton, MA 01060 Pay: $19.00$20.00 per hour, depending on experience Reports To: Assistant General Manager Schedule: Open availability required primarily nights and weekends Age Requirement: 21+ LEAD FROM THE FLOOR EMBR Northampton is looking for a Lead Budtender to anchor our sales floor.

Youll be the go-to person on shift coaching budtenders, keeping operations tight and compliant, and making sure every guest leaves better informed than when they walked in.

This is a hands-on leadership role for someone who knows cannabis, loves retail, and takes ownership of the store without waiting to be asked.

AVAILABILITY REQUIREMENT Open availability is required for this position.

Shifts are scheduled primarily on nights and weekends, and the schedule may also include holidays and other shifts based on store needs.

Please apply only if you can commit to this schedule.

WHAT YOULL BE DOING Shift leadership: Direct and motivate the budtender team, run opening and closing procedures, and keep the floor running smoothly from start to finish.

Coaching: Train and develop budtenders on products, compliance, and EMBR service standards; model the behavior you expect.

Compliance: Stay current on Massachusetts cannabis regulations and security protocols, make sure the team follows them, and help guide state inspectors through the store when needed.

Recordkeeping: Keep manifests, inventory counts, customer and employee records, and destruction reports accurate and complete.

Inventory: Lead opening and closing counts and audits, flag discrepancies, low stock, or product issues to management right away.

Cash accountability: Help budtenders count drawers and balance tills at end of shift and report any variance to the GM and AGM immediately.

Guest experience: Educate guests on strains, edibles, extracts, and methods of consumption, and jump in on the floor during busy periods.

SOPs: Apply and help refine standard operating procedures so every shift runs consistently.

Community: Represent EMBR at company events and community initiatives.

WHAT YOU BRING Leadership: At least 1 year of retail sales management experience (required).

Cannabis background: Prior budtending or dispensary experience preferred; cannabis retail management experience is a strong plus.

Systems: Experience with METRC and Dutchie POS is highly desirable; comfortable with Google Workspace, Microsoft Office, and Excel.

Accuracy: Sharp math skills, strong attention to detail, and the ability to read and act on sales data.

Composure: Stays calm and solution-focused in a fast-paced, high-volume environment.

Communication: Clear, professional communicator with guests, teammates, and management.

Education: Bachelors degree or an equivalent combination of education and experience.

Bonus: English/Spanish bilingual skills are a plus.

REQUIREMENTS Must be 21 years of age or older Open availability, including nights, weekends, and holidays Va...