Homeownership Program Coordinator

WHO YOU ARE You're someone who people can rely on, and you're always there when they need a helping hand.

You're looking for a new position where you can make a difference in your life, the lives of others, and the world.

In return, you seek an organization that appreciates your individuality and supports you as a member of a diverse and talented team.

WHO WE ARE Habitat for Humanity of Greater Los Angeles has been an active affiliate of Habitat for Humanity International for more than 30 years.

By building and preserving affordable housing through new construction, renovations, and home repairs, Habitat LA is transforming communities throughout Los Angeles County.

Through access to affordable loans, housing counseling, down-payment assistance, skilled construction training, financial education, and volunteer opportunities, the organization has strengthened families, helped stabilize communities, and fostered economic vitality in the region.

On average, the affiliate builds and renovates 100 homes in the Los Angeles region each year, ranking it among the largest affiliates nationwide.

GENERAL DESCRIPTION Habitat for Humanity of Greater Los Angeles (Habitat LA) is seeking an individual who can guide applicants through program requirements, provide support during the application process, and help Partner Homebuyers stay current with required documents.

This role also manages essential administrative tasks, delivers excellent customer service, and supports outreach efforts to engage and educate the community.

SUMMARY OF ESSENTIAL FUNCTIONS Customer Service & Applicant Support Serve as first point of contact for applicants by answering calls/emails and providing resources.

Guide applicants through program requirements, application reviews, and document uploads.

Communicate application status, follow up with homebuyers, and ensure ongoing compliance.

Collaborate with Program Managers to keep files current and reviews timely.

Administrative Support Coordinate meetings, events, and information sessions.

Manage calendars, budgets, check requests, and data entry in HomeKeeper.

Maintain program materials, update web/social content, and prepare presentations.

Track and analyze program data while ensuring team communication.

Outreach Support community workshops, tabling events, and outreach efforts.

Connect families with resources beyond Habitat LA services.

Share program updates, promote cultural sensitivity, and strengthen relationships with Partner Homebuyers.

SUMMARY OF JOB QUALIFICATIONS Must be able to successfully pass a drug test, background check, and driving record checkMust have access to reliable transportation to perform job duties, a valid CA Drivers License, and meet the state-required amount of personal automobile liability insurancMust have a reliable internet connectionMinimum of 2 years of administrative support, program coordination experience, preferably in a nonprofit environmentFamiliarity with intake processes, eligibility reviews,...