HR Operations Manager

HR Operations Manager

Raleigh, NC Area (Onsite Leadership Role)

Build Something New.

Lead What Comes Next.

We are seeking an experienced HR Operations Manager to lead a newly created HR Operations function within a growing, multi-site organization.

This is a rare opportunity for an HR leader who wants to do more than maintain existing processes.

The selected candidate will help implement a new HR operating model, lead a team of HR professionals, and shape how HR services are delivered across the organization.

If you're energized by building teams, improving processes, influencing business leaders, and creating outstanding employee experiences, we'd love to speak with you.

Why This Opportunity Stands Out


* Newly created leadership position with high visibility


* Opportunity to build and develop an HR Operations team


* Strong executive support and investment in HR


* Partner closely with Talent Acquisition, Benefits, Compensation, Employee Experience, and HR Technology leaders


* Join an organization experiencing continued growth and transformation


* Make a lasting impact on employee and manager experiences across multiple locations

What You'll Do

Lead HR Operations


* Oversee HR service delivery across the employee lifecycle


* Ensure consistent execution of HR programs, policies, and processes


* Establish service standards, workflows, documentation, and escalation procedures


* Identify opportunities to improve efficiency, responsiveness, and service quality

Partner with Leaders


* Support leaders on employee relations, performance management, workforce planning, and organizational effectiveness


* Serve as a trusted advisor for complex employee and manager issues


* Collaborate with HR Centers of Excellence to deliver integrated HR solutions

Drive Process Improvement


* Lead initiatives to standardize and optimize HR processes


* Utilize HR technology, reporting, and analytics to improve decision-making


* Create tools, resources, and workflows that simplify HR operations

Compliance and Risk Management


* Apply employment laws, company policies, and HR standards fairly and consistently


* Partner with Employee Relations, Legal, and HR leaders on investigations, corrective actions, and compliance risks


* Maintain accurate records, audit readiness, and internal controls


* Update processes to reflect policy and regulatory changes

Talent Acquisition and Workforce Effectiveness


* Partner with Talent Acquisition and business leaders on recruiting, hiring manager engagement, and workforce planning


* Support recruiting, job evaluations, requisitions, and staffing initiatives


* Use recruiting and workforce metrics to guide improvements


* Align HR Operations, Talent Acquisition, and business leaders on hiring goals

Develop and Lead a Team


* Coach and mentor HR team members


* Establish performance expectations and development...