Account Service Representative

Georgia-Pacific Corrugated Packaging | Northern California (Remote, Home-Based)
Your Job

Georgia-Pacific's Corrugated Packaging division is hiring an Account Service Representative to support our corrugated packaging business in Northern California.

Strong customer relationships are built on trust, and trust is built on service.

As an Account Service Representative, you will be a key member of the Commercial Team, which serves our top strategic accounts.

You will spend time in front of key customers and partner with our National Accounts Team to ensure Georgia-Pacific (GP) is the preferred supplier to those accounts.

This is a home-based position, with the expectation that you will be in the field up to 60% of the time.

We offer a competitive salary, variable compensation, a company car, and other benefits.

This position reports to the Area Sales Manager.

The ideal candidate will be remote but home-based in Northern California (Madera, San Leandro, and Modesto box facilities).
Our Team

Join a team that is driving growth and innovation in Northern California.

At Georgia-Pacific, we do not simply sell products; we build preferred partnerships with our customers and provide tailored solutions to their business challenges.

With significant investments in our facilities and equipment, we are positioned for rapid growth, and you can play a pivotal role in shaping our success.
What You Will Do


* Cultivate and maintain relationships with strategic national and local accounts by delivering quality products, outstanding service, and timely deliveries.


* Identify and execute solutions that optimize customers' packaging needs, enhance product performance, and minimize waste at GP box plants.


* Act as the liaison between customers and GP internal teams, including customer service, quality, design, production, accounting, and shipping.


* Maintain high visibility and open lines of communication with national account customers.


* Visit customers regularly to discuss quality initiatives, gather feedback, and implement necessary actions.


* Assist with item trials for customers.


* Manage credit reconciliations with customers at month-end.


* Visit GP facilities as needed for team meetings, sample collection, and distribution.


* Foster lasting partnerships beyond day-to-day interactions.


* Support the GP quality team on customer visits to ensure compliance with quality standards.


* Use tools such as Microsoft Office 365 and Microsoft Dynamics CRM to log activities and manage data.

Who You Are (Basic Qualifications)


* Experience in outside sales, account management, supply chain/operations, or a related commercial field.


* Willingness to travel up to 60-75% within the assigned territory.

What Will Put You Ahead


* Strong critical thinking skills, with the capacity to approach challenges logically and creatively.


* Corrugated/packaging and/or outside sales experience.


* Bachelor's ...