Patient Navigator, LPN/RMA

Make a Difference in Every Patient's Journey.

Are you a compassionate LPN or Registered Medical Assistant (RMA) who thrives on building meaningful connections and guiding patients through complex healthcare experiences? Join our oncology team as a Patient Navigator, where you'll serve as a trusted resource, advocate, and guide for patients and their families.

If you're passionate about delivering exceptional care, coordinating services, and helping patients feel supported every step of the way, we'd love to meet you.

Highlands Oncology began in 1996 with three physicians and a desire to change the face of oncology care in our community.

Dr.

Malcolm Hayward, Dr.

Dan Bradford, and Dr.

Thad Beck knew that patients do better at home, in the community where they live and work, and where their support system is already in place.

In furthering that goal, Highlands has grown with the region from a single location 26 years ago, to 6 locations in Northwest and Northcentral Arkansas today employing more than 800 diverse team members.

As Northwest Arkansas continues to grow, so must the services and providers available in the region.

Highlands Oncology is committed to remaining on the cutting edge to ensure our community has access to the very best cancer care.

What we have is something quite unique right here in our own backyard with a caring multidisciplinary team focused on treating patients like family.

Job Summary: The LPN/RMA Patient Navigator coordinates and supports patients throughout the diagnostic and early treatment journey within Highlands Oncology's multidisciplinary programs.

This role serves as a consistent point of contact for patients, physicians, referring providers, and care teams, helping ensure timely appointments, diagnostic testing, medical records, follow-up, and communication.

The Patient Navigator combines clinical knowledge with care coordination to create an organized, compassionate patient experience.

Job Duties / Responsibilities: Coordinate patient care from referral through diagnostic workup and early treatment, including appointments, testing, referrals, orders, and follow-up.Review incoming referrals; obtain and organize medical records, imaging, pathology, and other clinical information needed for patient evaluation.Prepare patient charts and provide relevant clinical information to the physician or advanced practice provider before the patient visits.Serve as a consistent point of contact for assigned patients, providing education, guidance, and compassionate support throughout their care journey.Coordinate patient cases for multidisciplinary conference review, including case preparation, required clinical information, and communication of conference recommendations and care plans to the appropriate patients, providers, and care teams.Track outstanding orders, diagnostic testing, and follow-up needs to support timely completion and continuity of care.Communicate patient progress, clinical concerns, barriers to care, an...