DRUG-GEN MDSE/LEAD CLERK

Create an outstanding customer experience through exceptional service.

Establish and maintain a safe and clean environment that encourages our customers to return.

Direct and supervise all functions, duties and activities for the Drug GM department.

Support the day-to-day functions of the Drug GM operations.

Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service.

Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum


* Effective communication skills


* Knowledge of basic math (counting, addition, and subtraction)


* Ability to handle stressful situations

Desired


* High school education or equivalent preferred


* Management experience preferred


* Drug GM experience


* Retail experience


* Second language (speaking, reading and/or writing)



* Promote trust and respect among associates.


* Communicate company, department, and job specific information to associates.


* Collaborate with associates and promote teamwork to help achieve company/store goals.


* Establish performance goals for department and empower associates to meet or exceed targets.


* Develop adequate scheduling to manage customer volume throughout hours of operation.


* Train and develop associates on performance of their job and participate in the performance appraisal process.


* Adhere to all local, state and federal laws, and company guidelines.


* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.


* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.


* Offer product samples to help customers discover new items or products they inquire about.


* Inform customers of Drug GM specials.


* Develop and implement a department business plan to achieve desired results.


* Understand the store's layout and be able to locate products.


* Create and execute sales promotions in partnership with store management.


* Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect Drug GM.


* Prepare and submit seasonal critiques for the sales and merchandising supervisor.


* Implement the period promotional plan for the department.


* Stay current with present, future, seasonal and special ads.


* Monitor and control expenses for the department.


* Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.


* Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.


* Plan, organize and supervise the inventory process.


* Train department associates on inventory/stocking and Computer Assisted Ordering.


* Rei...