Village Duty Manager - InterContinental Hayman Great Barrier Reef

The Opportunity

At InterContinental Hayman Great Barrier Reef, every day begins with ocean views and the spirit of true hospitality.

Live, work, and thrive on one of the iconic 74 Whitsunday Islands, where a rewarding career meets an extraordinary island lifestyle—delivering and inspiring incredible experiences for our guests and colleagues alike. 

As the Village Duty Manager, you will support the day-to-day operations of the Hayman Colleague Village, home to over 360 rooms accommodating IHG colleagues, students, contractors and visitors.

Working closely with the Village Manager, you'll lead a team and oversee operations.

You'll ensure a safe, welcoming and well-managed living environment while collaborating with resort departments to deliver an exceptional colleague experience.

See Yourself in Our Team

To be successful in this full-time role, you’ll have:


* Experience in staff accommodation, hotels, resorts, villages or similar environments.


* Strong leadership, communication and people management skills.


* Experience managing payroll, rostering, budgets or operational administration.


* Confidence handling colleague enquiries, performance and tenancy matters.


* A proactive, hands-on approach with a commitment to service excellence and safety.


* Luxury hotel or resort experience is desirable.


* Tertiary qualifications in Hospitality, Hotel Management or Business (desirable).


* Current Queensland Driver Licence.


* Queensland RSA Certificate (or willingness to obtain).


* Flexibility to work a rotating roster, including weekends and public holidays.

Live the Island Life 


* Join a vibrant and diverse team, making lifelong friendships, and become part of an unforgettable island community. 


* We make island living convenient and affordable with subsidised staff accommodation and meals.

We also offer dedicated staff facilities - pool, beach, gym, bar, diner, laundry, and more. 


* Enjoy swimming, snorkelling, hiking, kayaking, and exploring the Whitsundays after your shift or on your days off.


* Your commute ends in paradise, with beautiful beaches and breathtaking ocean views just moments away. 


* Grow your career with opportunities for career growth, training, and professional development. 


* Enjoy exclusive employee, friends, and family discount rates across our InterContinental Hotels & Resorts properties worldwide. 

At IHG Hotels & Resorts, we believe great hospitality starts with great people. We are committed to creating an inclusive workplace where everyone feels welcome, respected and valued.

We encourage applications from people of all backgrounds, religions, genders, gender identities and sexual orientations.

We pride ourselves on a diverse and family friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School. 

If you require any adjustments during the recruitment process, p...