Technical Product Delivery Manager, Vice President - Privileged Access Management

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences.

Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Corporate Technology, Identity and Access Management, you work to enhance and optimize the way products are delivered to customers.

As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

ou will partner with engineering, cybersecurity, risk & customer teams to deliver scalable solutions that address complex security challenges & enable business outcomes.

You will translate needs into clear product direction, prioritize investments using data & customer feedback & drive adoption through effective change management.

You will help modernize privileged access patterns while maintaining a strong focus on operational excellence & control alignment.

Job responsibilities


* Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination


* Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements


* Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners


* Define and communicate product strategy, roadmap, and measurable outcomes for Privileged Access Management capabilities


* Drive modernization of privileged access patterns through just-in-time access, passwordless approaches, and least-privilege controls to improve security and user experience


* Partner with engineering and architecture to translate customer needs into well-defined requirements, integrations, and platform capabilities


* Manage delivery plans, timelines, cross-functional dependencies, and risk mitigation to meet commitments and reduce delivery friction


* Lead onboarding, communications, and change management to increase adoption and sustained, effective use of privileged access services


* Analyze adoption metrics, operational data, and customer feedback to identify trends and inform prioritization and investment decisions


* Develop executive-ready reporting that provides visibility into adoption, operational health, delivery progress, and business outcomes


* Ensure product capabilities align to enterprise risk and control expectations while prioritizing customer success and reliability

Required qualifications, capabilities, and skills


* 5+ years of experience or equivalent expertise in product delivery or a relevant domain area


* Demonst...