Senior Business Operations Analyst

Company

Federal Reserve Bank of Dallas

We are dedicated to serving the public by promoting a strong financial system and a healthy economy for all.

These efforts take a team of dedicated individuals doing many different jobs.

Together we’re creating a workplace where Aptos talented people can thrive, and we welcome your unique background and perspective to help present the best possible solutions for our partners.

Location: #LI-Onsite.

If you need assistance or a reasonable accommodation, please notify your Talent Acquisition Consultant.

About the Role:

The Senior People & Culture (P&C) Business Operations Analyst serves as the primary owner of P&C's operational risk, compliance, procurement, and contracting functions.

This role is accountable for maintaining effective controls, strengthening operational processes, and ensuring adherence to enterprise policies and standards.

Exercising independent judgment and subject matter expertise, the specialist leads operational improvements, manages key business relationships, and advises P&C leadership on risks, opportunities, and operational priorities.

The role will report to the Director of People Analytics.

 

You Will:


* Lead P&C's operational compliance, quality assurance, and risk management framework in alignment with regulatory requirements, internal policies, audit standards, and enterprise risk expectations.


* Conduct and support operational risk assessments, identify potential exposures, and recommend mitigation strategies and control improvements.


* Serve as P&C’s primary liaison with internal and external auditors and enterprise risk partners, coordinating audit readiness, documentation, and remediation activities.


* Monitor operational risks, control effectiveness, and emerging trends; advise P&C leadership on priorities and corrective actions.


* Design and enhance P&C operational processes, workflows, and governance practices to improve efficiency, quality, and consistency.


* Lead continuous improvement and change initiatives using performance metrics, stakeholder feedback, and operational trends to inform solutions.


* Establish and maintain standards for process documentation, records retention, information governance, and clear process ownership.


* Lead cross-functional operational initiatives with Legal, Finance, IT, Enterprise Risk, and other stakeholders to resolve complex issues and implement improvements.


* Maintain accountability for milestones and sustainable outcomes; provide guidance and share best practices to strengthen P&C operational capability.


* Own P&C’s procurement and contracting portfolio, partnering with Procurement, Finance, and business stakeholders within established enterprise approval authorities.


* Manage the P&C vendor lifecycle, including onboarding, contracting, renewals, and performance monitoring.


* Ensure that all membership requests in external organizations and groups are reasona...