Shipping and Receiving Supervisor

Shift/Hours: Monday Friday 7a 3:30p Department: Production Reports To: Operations Manager Employment Type: Full-Time Position summary The Shipping and Receiving Supervisor leads the day-to-day work of the shipping and receiving area.

This person makes sure finished goods and materials are received, stored, picked, audited and shipped accurately and on time, for both dealer and web orders, while keeping ATF compliance at the highest level.

The supervisor works on the floor with the team, assigns work, trains staff and tracks productivity against the production schedule.

The role partners with Sales, Manufacturing, Supply Chain, Scheduling, Customer Service and Accounting to resolve issues and keep customers satisfied.

Key responsibilities Team leadership Supervise shipping and receiving clerks; assign daily work and set priorities to meet the production scheduleTrain new hires on shipping and receiving processes, systems and safety proceduresMonitor team productivity and accuracy; coach staff to meet goals and quotasBuild a culture of urgency, accuracy, compliance and teamworkMake sure the team has the training, tools and resources it needs; raise needs to the Production Manager Shipping Oversee picking, packing, auditing and shipping of dealer and web ordersChoose shipping methods using knowledge of routes, rates and carrier services; arrange pickups and deliveries with UPS, FedEx, USPS and freight carriersPack, seal, label and affix postage as needed, using hand tools, power tools and postage metersWork with Accounting on billing for expedited shipping or special pricing Receiving and inventory Coordinate with supply departments on upcoming finished goods and inbound materialsReceive, inspect, count and verify incoming shipments against purchase orders and packing listsReport and resolve damages, shortages and nonconformance with vendors and carriersReview stock levels to balance customer demand and inventory turns; replenish planned inventory through SAPManage bin replenishment for web and commercial locations, including accuracy and turnsRequisition and store shipping materials and supplies Systems, compliance and safety Use SAP and RESOLV to process orders and receipts, making sure required information is entered and sharedFollow ATF compliance steps and all departmental policies, procedures and quality objectivesKeep the area safe, clean and organized; lead housekeeping and safety in the departmentComplete production, receiving and audit paperwork and reportsWork with Customer Service to resolve customer complaintsPerform other job-related duties as assigned Qualifications Required High school diploma or GED5+ years of shipping, receiving or warehouse experience, including at least 6 months in a lead or supervisory roleWorking knowledge of SAP or a similar ERP system and MS OfficeExperience working with carriers such as UPS, FedEx and USPSAbility to read, sort, count and verify numbers; good math and data entry skillsStrong organization, ...