Program Coordinator

Tennessee Voices Inc.

is Tennessees collaborative leader in mental health and family well-being.

Each year, we serve thousands of children, parents, and adults across all 95 counties with services that prevent crisis, heal trauma, and build long-term stability.

Our model works because its whole-family, trauma-informed, and community-driven.

By healing parents alongside their children, providing critical resources like housing and mental health support, and advocating for systemic change, TN Voices helps families thrive and communities grow stronger.

Summary:The Program Coordinator leads implementation of Recovery Pathways: Juvenile Substance Use Intervention Initiative, a family-centered prevention and early intervention program for justice-involved youth ages 1217 and their families.

This role oversees referrals, screening, enrollment, family engagement, group facilitation, community partnerships, data collection, and reporting while maintaining service quality and compliance with Tennessee Voices and grant requirements.

The coordinator helps strengthen family relationships and communication, promote positive decision-making, and reduce substance use risk factors among youth in the juvenile justice system.

Essential Duties & Responsibilities: Program CoordinationCoordinate participant screening, intake, enrollment, scheduling, and completion.Communicate regularly with referral sources, participants, families, and community partners.Track participant progress and connect families with needed services and supports.Coordinate referrals to behavioral health, substance use, family support, and community resources.Provide timely follow-up to participating youth and families.Family Engagement and EducationFacilitate the Active Parenting of Teens curriculum and related family engagement activities.Provide parent education and support on communication, healthy relationships, decision-making, and youth development.Engage families through family-driven, youth-guided, and strengths-based practices.Encourage family participation and retention throughout the program.Support positive youth and family outcomes through consistent encouragement and assistance.

Community Outreach and CollaborationBuild and sustain partnerships with juvenile courts, detention centers, schools, behavioral health providers, and other community organizations.Conduct outreach to increase awareness of program services and referral options.Represent Tennessee Voices at community meetings, coalitions, and stakeholder events.Support recruitment efforts to meet program participation goals.

Documentation and ReportingMaintain accurate participant records, attendance logs, assessments, referrals, and outcome data.Enter and update program data in agency databases and tracking systems.Prepare required reports and supporting documentation for Tennessee Voices and funding partners.Support quarterly, annual, and grant-related reporting.Follow confidentiality, documentation, and program standard...