Hospitality Accounts Manager

The Hospitality Accounts Manager is responsible for driving growth and managing hospitality sales efforts within Eastern U.S.

region.  Sales efforts will be directed towards regional hospitality corporate offices, management companies, GPO, and hotel properties.

The Hospitality Accounts Manager will collaborate often with internal Libbey business partners to meet the needs of our customers within the foodservice and hospitality channel.

Libbey is looking for highly motivated sales professionals, with effective virtual office skills and experience.

The Hospitality Accounts Manager role is an excellent opportunity for an enthusiastic, savvy and results-oriented individual to positively impact growth with the industry’s leading tabletop company.

If you have a passion for winning, we want you on our team!

RESPONSIBILITIES


* Manage and grow a portfolio of strategic chain, multi-unit, and restaurant group accounts with responsibility for achieving sales, profitability, and share growth objectives.


* Develop and execute customer-specific business plans that align Libbey's solutions with customer priorities, growth initiatives, and operational needs.


* Build and expand relationships with key decision-makers across purchasing, culinary, beverage, operations, supply chain, and executive leadership functions.


* Identify, prioritize, and capitalize on opportunities to increase product adoption, expand category penetration, and drive incremental revenue within assigned accounts.


* Serve as a trusted business partner to customers by bringing forward market insights, product solutions, and recommendations that support their business objectives.


* Lead annual account planning, business reviews, forecasting, pricing discussions, contract negotiations, and strategic growth initiatives.


* Partner with national and regional distribution organizations to strengthen marketplace execution, improve customer engagement, and expand market presence.


* Analyze customer performance, industry trends, market conditions, and competitive activity to identify opportunities, address risks, and inform business decisions.


* Collaborate cross-functionally with Product Management, Marketing, Supply Chain, Customer Service, and Operations to deliver effective solutions and execute key customer initiatives.


* Influence internal stakeholders and resources to ensure alignment, responsiveness, and successful execution of customer growth plans.


* Represent Libbey at customer meetings, industry events, trade shows, and networking opportunities to strengthen relationships and identify emerging business opportunities.


* Maintain accurate account strategies, opportunity pipelines, forecasts, and customer information within CRM and company systems.


* Support continuous improvement efforts by sharing customer insights, market intelligence, and recommendations that contribute to business and commercial strategy.


* Dem...