Technical writer

Schneider Electric is seeking a motivated and detail-oriented Technical Writer with 4-6 years of experience to support our Software & Services portfolio.

The Technical Writer will be responsible for creating, updating, and maintaining high-quality technical documentation that enables customers and users to effectively understand, configure, operate, and troubleshoot software products and solutions.

The successful candidate will work closely with R&D, Product Owners, Product Management, technical experts, and other cross-functional stakeholders to gather technical information and transform complex inputs into clear, accurate, customer-centric, and easy-to-understand documentation.

The role requires strong technical writing and communication skills, hands-on experience with industry-standard authoring tools, attention to detail, and the ability to manage multiple documentation activities in parallel.

Knowledge and practical exposure to AI-assisted documentation and content development will be an added advantage.

Key Responsibilities


* Create, update, and maintain technical documentation for Software & Services products and solutions, including catalogs, user guides, installation guides, configuration guides, online help, release notes, and other customer-facing documentation.


* Analyse documentation requirements based on product functionality, use cases, target audiences, and available technical inputs.


* Work closely with R&D, Product Owners, Product Management, testing teams, subject matter experts, and other stakeholders to gather and validate technical information.


* Transform complex software and technical information into clear, concise, structured, and easy-to-understand content appropriate for the target audience.


* Review and edit documentation to ensure technical accuracy, consistency, usability, grammar, terminology, and adherence to corporate documentation standards.


* Manage documentation updates in alignment with software/Hardware releases, product changes, and project milestones.


* Work independently on assigned documentation projects while collaborating effectively with other technical writers and global cross-functional teams.


* Manage multiple documentation activities in parallel and deliver assigned documentation within agreed timelines and quality expectations.


* Explore and effectively use AI-assisted tools and techniques where applicable to improve documentation productivity, content quality, consistency, and review processes.



* Bachelor's degree in Engineering, Computer Science, Information Technology, Technical Communication, or a related discipline.


* 4-6 years of hands-on experience as a Technical Writer, preferably supporting Hardware, software, digital, or technology products.


* Demonstrated experience creating and maintaining customer-facing technical documentation such as user guides, installation guides, configuration guides, online help, and release ...