Bakery Team Member - Part time

About Bread Ahead Bread Ahead is a bakery known for its handmade doughnuts, artisan breads, pastries and commitment to quality, education and community.

We are looking for enthusiastic and customer-focused Part-Time Bakery Team Members to join our Upper East Side team.

About the Role As a Part-Time Bakery Team Member, you will help deliver excellent customer service and support the smooth running of our bakery.

You will work across counter service, coffee preparation and customer-facing operations, ensuring every customer receives a welcoming and positive Bread Ahead experience.

Candidates with barista experience who can confidently work across coffee and counter service will be particularly valued.

Key Responsibilities Customer Service Welcome customers and provide friendly, attentive service.

Explain our bakery products, pastries, doughnuts, sandwiches and beverages.

Make recommendations and support product sales.

Handle customer questions and concerns professionally.

Coffee and Counter Service Prepare and serve coffee and beverages to company standards.

Maintain coffee equipment and service stations.

Take customer orders and operate POS systems.

Process cash and card transactions accurately.

Support upselling and product sampling where appropriate.

Product Presentation Maintain attractive and well-stocked product displays.

Ensure products are correctly labelled and presented.

Monitor stock levels and replenish products.

Follow stock rotation and waste management procedures.

Food Safety and Cleanliness Follow food safety, sanitation and allergen procedures.

Maintain clean and organised counters and equipment.

Complete assigned cleaning duties.

Follow the clean-as-you-go approach.

Teamwork and Operations Support opening and closing duties when assigned.

Assist with deliveries and stock replenishment.

Work collaboratively with the bakery, kitchen and Front of House teams.

Attend required training and team briefings.

Support the team during busy service periods.

Qualifications and Experience Friendly, positive and welcoming personality.

Interest in food, baking, coffee and hospitality.

Previous hospitality, bakery, caf or retail experience is preferred but not essential.

Barista experience is highly desirable.

Strong communication and customer service skills.

Reliable, punctual and organised.

Ability to work in a fast-paced environment.

Must be legally authorized to work in the United States.

Schedule Part-time position with variable weekly hours.

Flexible availability for mornings, evenings, weekends and holidays is preferred.

Working hours will be agreed based on business requirements and availability.

What We Offer Employee discount.

Training and development opportunities.

Opportunities for career progression.

Supportive working environment.