WithMe CRM and Portal Data Lead

At Johnson & Johnson,we believe health is everything.

Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.

We provide an inclusive work environment where each person is considered as an individual.

At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:
Marketing

Job Sub Function:
Strategic Marketing

Job Category:
Professional

All Job Posting Locations:
Titusville, New Jersey, United States of America

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements.

Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way!

Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for a WithMe CRM and Portal Data Lead to join our Team! This is an onsite/hybrid role.

Position Overview

As the J&JWithMe CRM & Portal Data Lead, you'll help our newly launched Patient Engagement CRM thrive, guiding data needs from request through resolution across CRM, Portal, and Reporting.

Working with portfolio data strategy leadership and multi-functional partners, you'll implement approved strategic priorities and deliver meaningful patient, business, and operational outcomes.

The best candidate for this role is someone who turns ideas into results with operational ownership, thoughtful prioritization, organization, and reliable follow-through.

They bring clarity to ambiguity, use structured problem-solving, and build collaborative relationships that help teams navigate competing priorities.

Key Responsibilities


* Bring CRM and Portal data needs or requests to life from intake through completion, coordinating requests, defects, enhancements, and releases with clear owners, actions, timelines, and acceptance criteria.


* Turn approved direction into actionable solutions by clarifying business and patient-service needs, bringing together analysis and design inputs, and building a shared understanding of expected data outcomes with delivery teams.


* Drive Consistency in data management by ensuring that requested changes or updates to the data are appropriately aligned with the data model and existing functionality


* Connect teams and keep data delivery moving by...