3PL Warehouse Supervisor-Orthopaedics

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Job Function:
Supply Chain Deliver

Job Sub Function:
Warehouse & Distribution

Job Category:
People Leader

All Job Posting Locations:
Markham, Ontario, Canada

Job Description:

DePuy Synthes is recruiting for a 3PL Warehouse Supervisor, located in Toronto, Canada

Job Overview

The 3PL Warehouse Supervisor plays a critical role in ensuring safe, compliant, and efficient warehouse operations through daily oversight of third ‑ party logistics (3PL) partners.

This role is accountable for execution excellence across inbound, outbound, inventory, and returns activities while maintaining strong compliance with quality, safety, and regulatory requirements.
This is an exciting opportunity to influence performance at the intersection of operations, quality, and vendor management while supporting the reliable delivery of products that help improve patient outcomes.

Key Responsibilities



* Provide day ‑ to ‑ day operational oversight of 3PL warehouse activities, including receiving, put ‑ away , picking, packing, shipping, and returns processing.



* Act as the primary point of contact between DePuy Synthes and the 3PL site leadership, ensuring service level agreements (SLAs) and key performance indicators (KPIs) are consistently met.



* Monitor inventory accuracy and warehouse execution, supporting cycle counts, root ‑ cause investigations, and corrective actions.



* Ensure compliance with all applicable quality, regulatory, and safety requirements, including GDP, GMP (as applicable), and internal procedures.



* Support continuous improvement initiatives focused on productivity, cost, quality, and service performance within the 3PL operation.



* Review operational reports and metrics, identify trends or gaps, and escalate risks or issues in a timely manner .



* Collaborate cross ‑ functionally with Supply Chain, Quality, Customer Service, and Planning teams to resolve operational issues and support business needs.



* Reinforce a culture of safety, accountability, and compliance across all warehouse activities.

Qualifications

Education



* Required: High school diploma or equivalent.



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