Director of Infrastructure Engineering - AI

At a world-renowned company like JPMorganChase, you can take the lead in shaping the future of technology, unleashing your full potential, and making your mark on the industry.

As a Director of Infrastructure Engineering at JPMorganChase within the Core Engineering Solutions and Architecture group, you manage one large area or multiple smaller ones with advanced technical knowledge to resolve complex issues.

Exercise independent judgement within general guidelines and parameters to determine appropriate actions.
Job responsibilities


* Manages technical area(s) within infrastructure engineering, collaborates with others across different technical areas and anticipates the needs of multiple disciplines within the function


* Sets the multi-year strategy and roadmap for AI infrastructure across Consumer & Community Banking, aligned to business priorities and the firm's technology direction


* Sets reuse-first expectations for enterprise-authorized AI adoption within the work environment across the function to accelerate delivery and improve decision quality, with human-in-the-loop validation and appropriate handling of sensitive data


* Manages and implements corporate and divisional operational plans, develops and executes the function objectives, and provides broad direction to teams, team leads, and supervisors with accountability for outcomes, including building, leading, and growing a high-performing organization of engineers and engineering managers through hiring, coaching, performance management, and succession planning


* Manages key senior stakeholders and ensures teams deliver in accordance with compliance standards, risk and security, service level agreements, and business requirements, including partnering with business and product leaders to translate AI use cases into infrastructure requirements prioritized against value and risk


* Represents the business's needs to firm-wide technology and platform teams, shaping roadmaps, negotiating priorities and timelines, and escalating when commitments slip


* Drives multiple large complex projects, processes and initiatives through to delivered outcomes - use cases in production, measurable cost savings, and improved reliability


* Responsible for staffing, budget, and relevant profit and loss, including managing and developing budgets


* Establishes governance standards for AI-assisted workflows used in delivery and operational routines, ensuring traceability/auditability and alignment to resiliency, security, and risk expectations

Required qualifications, capabilities, and skills


* Formal training or certification on infrastructure engineering concepts and 10+ years applied experience


* Experience managing cross-functional teams of infrastructure engineers, with a demonstrated track record of setting technical strategy and delivering it against measurable outcomes


* Demonstrated experience leading teams in the safe use of enterprise-a...