Video Content Marketing Senior Associate - Business Banking

Chase for Business helps business owners start, grow, and manage their businesses.

We aim to be their partner, connecting them to solutions, expert tools and content that support them both financially and operationally beyond banking.

The Business Banking Loyalty Generation Marketing team develops and executes customer engagement strategies across the lifecycle: from new customer onboarding to ongoing engagement with tenured clients.

The team builds marketing and educational materials that connect small business customers to the right products and features at the right time, educates and advocates for them along their business journey.

Job Summary

As the Video Content Marketing Senior Associate within the Business Banking Loyalty Generation Marketing team, you are the go-to expert for AI-generated video.

As we onboard a new prompt-based video platform, this role will operate the tool day to day, receive incoming video requests from partners across our marketing team, prioritize the pipeline against business impact and capacity, and deliver finished videos that support three core goals for current small business customers: deepening into new products, helping them self-serve, and making them feel good about being a Chase customer.

In addition to servicing incoming requests, this person will own the strategy and execution of thought leadership video content, from concept development through in-market performance.

They will establish the standards, templates, prompt libraries, and workflows that make AI video production fast, consistent, and compliant, and will serve as a center of excellence, coaching partners on how to brief, review, and get the most from the platform.

The ideal candidate is a strong producer with a bias for action, high curiosity to learn products and small business owner needs, and the discipline to iterate quickly while maintaining brand and compliance standards.

Job Responsibilities


* Serve as the center of excellence for AI-generated video within Business Banking Loyalty Generation Marketing: operate the new prompt-based video platform, define best practices, and enable partners across the team to use it effectively.


* Own the video request intake process: gather briefs from marketing partners, clarify objectives and audiences, and prioritize the pipeline based on business impact, urgency, and production capacity.


* Produce finished videos on the platform, including prompt design, iteration, editing, review, and delivery in the formats and specs required by each channel.


* Lead a portfolio of self-initiated video projects that advance loyalty generation priorities, including thought leadership content, self-service how-to content, and customer appreciation content for small business owners.


* Build the operating system for AI video at scale: prompt libraries, brand-safe templates, reusable modules, intake and review workflows, and standards that enable rapid versioning, personalization, and A/...