GPS HST - Strategy, Growth and Transformation - Workflow Process Automation Optimization (WPAO) - Fu

We are seeking a knowledgeable and collaborative Functional Team Lead to support a Workflow Process Automation Optimization (WPAO) workstream project within our GPS practice.

In this role, you will guide a cross functional team and partner closely with multiple client groups and our development team to design and implement solutions that optimize client workloads and resolve client issues across multiple stakeholder areas for Deloitte's Government and Public Services practice.

Work You'll Do

As a Workflow Process Automation Optimization (WPAO) - Functional Team Lead

on the Government and Public Services team, you will be responsible for:


* Lead and mentor a cross functional team of functional analysts, consultants, and developers, ensuring alignment on goals, priorities, and delivery timelines


* Collaborate with team members to identify, design, and implement system automations and process optimization solutions


* Facilitate and lead executive level leadership meetings, providing clear updates, insights, and strategic recommendations


* Oversee the review of key client deliverables to ensure accuracy, completeness, and alignment with client needs


* Provide guidance on client communication strategies, including messaging, issue resolution methods, and escalation pathways


* Support problem solving efforts by helping teams analyze TEDS system issues, working with other workstreams to identify root causes, and recommending effective solutions


* Engage with stakeholders across multiple operational areas to ensure workflow enhancements meet both business and technical requirements

A Successful Candidate Would Possess These Skills


* Ability to work independently and collaboratively in a team-oriented environment


* Strong analytical and problem-solving skills


* Effective written and verbal communication skills


* Meticulous attention to detail and quality of work product


* Ability to build and sustain professional relationships with clients and team members


* Ability to facilitate discussions and gather information from diverse stakeholder groups


* Ability to manage multiple priorities in a fast-paced and dynamic environment


* Strong organizational and time-management skills


* Ability to lead project tasks or workstreams with limited supervision


* Ability to mentor and provide guidance to junior team members


* Ability to meet deadlines while balancing competing priorities

The Team

Deloitte's Government and Public Services practice brings together people, ideas, technology, and outcomes to help clients make an impact.

Serving federal, state, and local government clients, as well as public higher education institutions, the team helps organizations anticipate disruption, rethink what is possible, and advance their mission.

Qualifications

Required


* Bachelor's degree in Business Administration, Public Administration, or related field


* Minimum of 2 y...