Director-Enterprise Technology Vendor Management

Vendor Management Leader

Overview

Deloitte Technology US (DT-US), an internal enterprise technology organization within Deloitte, is seeking a Vendor Management Leader to lead the Vendor Management Office (VMO) and Software Asset Management (SAM) team.

This role serves as a strategic leader responsible for vendor management strategy across a diverse portfolio of technology providers, including but not limited to: cloud and hosting providers, SaaS platforms, cybersecurity, infrastructure and network suppliers, systems integrators, managed service providers, telecommunications companies, data and AI vendors, and strategic consulting partners.

The leader will establish a scalable, multi-vendor and software asset management operating model that enables Deloitte to coordinate vendor dependencies, optimize total technology and software spend, provide financial portfolio oversight, improve service performance, strengthen third-party risk and license compliance, and maximize value across Deloitte Technology's vendor and software ecosystem.

Work You'll Do


* Lead the enterprise vendor management strategy across DT-US.


* Establish vendor segmentation, tiering, ownership, governance cadence, escalation paths, and performance-management standards.


* Advise the CIO, DT-US COO, and DT-US senior leaders on vendor strategy, selection, and portfolio governance.


* Create an integrated view of vendor interdependencies, including primary suppliers, subcontractors, platform providers, and supporting service partners.


* Oversee vendor lifecycle activities from demand planning, due diligence, onboarding, transition, and implementation through renewal, remediation, and exit.


* Implement standardized vendor scorecards covering SLA/SLO attainment, service quality, delivery outcomes, innovation, resilience, risk, customer satisfaction, and remediation progress.


* Monitor performance across vendors to identify systemic issues, recurring handoff failures, capacity constraints, concentration risks, and opportunities for service integration.


* Consolidate vendor spend, forecasts, budgets, utilization, license consumption, cost drivers, and optimization opportunities across the portfolio.


* Lead the enterprise Software Asset Management strategy and operating model across DT-US, with accountability for software lifecycle governance, license compliance, optimization, and value realization.


* Oversee software asset lifecycle activities, including demand intake, entitlement and inventory management, deployment and usage analysis, license reconciliation, renewal planning, reclamation, and retirement.


* Establish effective-license-position and compliance-management practices for major software publishers, including controls to identify audit exposure, contractual risk, over-deployment, underutilization, and optimization opportunities.


* Partner with technology owners, Procurement, Finance, Cyber, Legal, and business s...