Pre-owned Timepiece Coordinator

We have been in business for over 110 years and we are proud to be a subsidiary of Berkshire Hathaway.

Ben Bridge Jeweler has over thirty stores, across the United States.

We are committed to serving our customers with a quality experience and jewelry that will be treasured for generations.

Jewelry is more than just an adornment.

It is a means of expression, love, personality, and history.

Its meaning only grows with time.

We don’t sell to a customer just once; we want to be their jeweler for life!

Ben Bridge Jeweler is seeking a Pre-owned Timepiece Coordinator to join our team in the Watch Department.

Job Description Summary:

The Coordinator supports the day-to-day operations of the Rolex Certified Pre-Owned (RCPO) and pre-owned watch business.

The role manages inventory, product setup, and repair coordination to ensure timely and accurate merchandise processing.

Working closely with Procurement, Inventory, Distribution, Watchmakers, and Stores, the Coordinator helps maintain inventory integrity and operational efficiency from acquisition through sale.

 Responsibilities Include:


* Creates PLU item numbers for new acquisitions and handles LBA requests when applicable.


* Coordinates inventory administration, including transfers, location updates, inventory audits, and reconciliation activities.


* Coordinates Rolex CPO certification declarations and overhaul records.


* Prepares and receives shipments of watches from vendors, stores, and service providers.


* Manages the shared department email inbox and responds to inquiries and messages in a timely manner.


* Ensures all acquired timepieces meet internal standards for authenticity, condition, and documentation.


* Supports intake, inspection, servicing, certification, and cataloging processes in compliance with regulatory and internal requirements.

Basic Qualifications:


* Minimum of a High School Diploma or GED


* One to three years of experience in watchmaking, retail operations, inventory control, purchasing support, or a related area preferred


* Experience with Rolex or other luxury watch brands required


* Advanced Microsoft Excel skills required


* Experience with Microsoft D365 preferred


* Strong organizational and project management skills


* Ability to multitask and prioritize competing deadlines


* Exceptional communication skills with a service-first mindset


* Highly organized with meticulous attention to detail


* Analytical and logical problem-solving ability


* Ability to work effectively across multiple departments and business functions


* Occasional overtime may be required based on business needs


* Ability to lift up to 20 pounds may be required


* Onsite attendance 5 or more days per week to perform essential functions involving interactive behaviors with co-workers, managers, and internal and external partners.

Range: $24.00 - $28.00 per hour

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