Branch Operations Manager

Company: Yumi Ice Cream Company Position: Branch Operations Manager Full-Time / Exempt Reports To: Director of Operations JOB SUMMARY: The Branch Operation Manager (BOM) role is responsible for leading a management team, sales execution, and winning in the marketplace.

This is accomplished by planning, concise communication skills, strong people leadership and executing a business plan.

The BOM position is accountable for: creating a vision, leading people, distribution expense, tracking and communicating results.

The BOM will translate strategies into tactics to a team, monitor key retail priorities and initiatives, and deploy significant people and dollar resources.

This position will select, develop, lead and motivate the management team reporting to him/her.

The BOM will also be a key liaison between Operations and Sales teams to ensure critical business and communication linkages occur between both groups successfully.

PRIMARY RESPONSIBILITIES: Responsible for overseeing and coordinating all operations of the branch.Directly responsible for overseeing the management of the warehouse, delivery and technician staff.

Ensure compliance with all company standards.Monitors processes and continually looks for ways to enhance quality and productivity.

Bring out the best of branchs personnel by providing training, coaching, development and motivation.Building and executing appropriate development plans for all direct reports and frontline employees to support continuous improvement and individual growth.Ability to lead a strong safety culture by utilizing company safety initiatives to minimize injury, work time loss and productivity loss.Prioritize projects, data and communication going to frontline.Partners with other members of the management team to provide direction and guidance to employees.Use Predictive staffing to plan and volume forecasts to execute labor needs.Evaluates selection of new employees in hiring process.

Provide all necessary operations support and training related to distribution objectives, freezer tracking reports, inventory reports, labor tracking, and other operations related materials.

SUPERVISORY RESPONSIBILITY: This position manages all employees of the branch operation departments including the warehouse, delivery and technician staff/managers and is responsible for leadership, performance management and hiring and firing of the employees within its department.

WORK ENVIRONMENT: This job operates in a distribution environment from professional office to warehouse (cold environment (-20 F), mechanic shop to delivery trucks and facility.

This position will use office equipment, such as computers, phones, photocopiers, filing cabinets, fax machine and warehouse equipment such as forklift, and pallet jack, drive a delivery truck, and use a dolly.

PHYSICAL ENVIRONMENT: Must be able to work in a warehouse environment (inside/outside and the ability to work in a cold environment -20F if needed).Frequent walking in the buildi...