Project Management Associate I

Join a dynamic team which drives transformative change by collaborating with senior leaders to re-engineer core business components.

We drive operational excellence by optimizing processes and elevating customer experiences.

Our mission is to foster a culture of continuous improvement, enhancing employee engagement and mitigating risks.

Committed to delivering substantial financial benefits, we shape a future where innovation and excellence are at the core of every endeavor.

As a Process Improvement Associate I - Project Management within JPMorganChase, you will play a pivotal role in enhancing operational efficiency and reducing risk by developing and implementing continuous process improvement initiatives.

You will leverage your broad knowledge of process improvement principles and practices to map, simplify, and document processes, while reducing manual touch points and utilizing digital process tools.

Your work will have a significant impact within your department, requiring you to exercise initiative and judgement to resolve short-term problems and propose improvements to current working methods.

You will be expected to analyze data, craft compelling narratives to communicate complex ideas, and build diverse teams to achieve common goals.

Your ability to innovate, manage change, and delegate tasks effectively will be crucial in driving service-delivery improvement and achieving our departmental objectives.

Job Responsibilities


* Support projects and defined workstreams from planning through implementation by maintaining project plans, milestones, action items, dependencies, risks, issues, and stakeholder communications.


* Partner with project team members and cross-functional stakeholders to document objectives, scope, requirements, roles and responsibilities, and desired business outcomes.


* Coordinate project activities and deliverables, follow up on commitments, and escalate emerging risks, issues, or barriers to the appropriate project lead.


* Help translate recommendations and improvement opportunities into actionable implementation steps, including sequencing, ownership, readiness, and adoption activities.


* Develop clear project documentation, presentations, status updates, and meeting materials that communicate progress, risks, issues, decisions, and next steps.


* Apply process improvement and structured problem-solving methods to document current-state processes, identify inefficiencies and improvement opportunities, and support target-state designs.


* Analyze qualitative and quantitative information to identify trends, evaluate process or project performance, and support data-driven recommendations and decisions.


* Contribute to the testing, implementation, and adoption of new processes, tools, or technologies in alignment with business objectives and operational standards.


* Support cross-functional collaboration and execute assigned work in accordance with applicable Risk, Control...