EverBowl FT/PT Customer Service Representative

EverBowl - Now hiring Department: Store OperationsReports To: Store ManagerPosition Type: Full-Time & Part-TimeWork Location: Spokane Valley, WashingtonCompensation: Starting at $18.00 per hour, plus tips Position Summary The Customer Service Associate provides friendly, efficient, and welcoming service to customers while preparing and serving high-quality açaí bowls, smoothies, and other menu items.

This position supports daily store operations by maintaining product quality, processing transactions accurately, keeping the store clean and organized, and ensuring a positive customer experience.

Essential Duties and Responsibilities Customer Service Greet customers and provide prompt, friendly, and professional service.

Assist customers with menu selections, ingredients, toppings, and customization options.

Answer questions about products, pricing, promotions, and available menu items.

Accurately enter orders and process cash, credit card, and other payment transactions.

Address routine customer concerns professionally and refer more complex issues to management.

Maintain a welcoming environment that encourages repeat business.

Food Preparation and Quality Prepare açaí bowls, smoothies, and other menu items according to established recipes and presentation standards.

Customize orders according to customer preferences and accurately communicate available ingredient and allergen information.

Follow applicable food safety, sanitation, and food handling procedures.

Monitor ingredient freshness, product quality, and portion sizes.

Restock toppings, fruit, açaí bases, cups, utensils, and other supplies as needed.

Properly store, label, rotate, and dispose of food products in accordance with established procedures.

Store Operations Maintain cleanliness and organization throughout food preparation stations, service counters, and customer areas.

Clean and sanitize work surfaces, equipment, utensils, and food preparation areas throughout the shift.

Complete assigned opening and closing duties.

Assist with inventory counts, supply organization, and reporting low-stock items to management.

Follow cash-handling procedures and maintain accurate transactions.

Help maintain attractive product displays and support promotional activities.

Work collaboratively with team members to support efficient daily operations.

Compliance and Professionalism Follow company policies, procedures, and applicable federal, state, and local food safety requirements.

Obtain and maintain a valid Washington State Food Worker Card as required by law.

New employees may work for up to 14 days before obtaining the card if they receive the required food safety training from the employer.

Maintain appropriate personal hygiene and comply with applicable dress code and food safety requirements.

Demonstrate reliability, punctuality, and a strong work ethic.

Communicate respectfully with customers, coworkers, and management.

Perform other related duties as assigned.

Qualifications Previo...