Senior Manager, Sales Operations - Data Analysis - Revenue Assurance

Job Description:

Position Summary

The Senior Manager, Sales Operations - Data Analysis - Revenue Assurance is responsible for strengthening the accuracy, visibility, and operational effectiveness of Sparklight Business's revenue-generating activities.

This position leads sales performance analysis, data governance, and revenue assurance efforts to help leadership identify opportunities, address performance gaps, and make informed business decisions.

Working across Sales, Finance, Marketing, and Service Delivery, the Senior Manager will help connect sales activity to measurable revenue outcomes while supporting the continued evolution of an integrated Revenue Operations model.

Key Responsibilities

Sales Performance Analysis & Business Intelligence


* Develop and maintain actionable sales performance dashboards, scorecards, and executive reporting.



* Analyze pipeline performance, conversion rates, average revenue per unit (ARPU), sales productivity, and revenue trends.



* Identify performance gaps across sales channels, markets, territories, and teams.



* Support revenue forecasting, sales pacing, and business planning through reliable data and analysis.



* Translate complex data into clear recommendations that improve business performance.

Revenue Assurance & Data Integrity


* Establish processes to identify revenue leakage throughout the sales-to-activation lifecycle.



* Monitor order accuracy, revenue attribution, and discrepancies between booked, installed, and billed revenue.



* Partner with Finance and Service Delivery to investigate revenue exceptions and support corrective action.



* Improve CRM data quality, reporting consistency, and operational accountability.



* Develop measurable controls that strengthen revenue capture and reduce preventable losses.

Sales Operations & Process Improvement


* Evaluate sales workflows and recommend improvements that increase efficiency and execution consistency.



* Support the standardization of sales processes, performance metrics, and reporting practices.



* Identify opportunities for automation and technology-enabled productivity improvements.



* Partner with sales leadership to evaluate territory performance, resource allocation, and operational effectiveness.



* Support the integration of acquired businesses, systems, and reporting processes.

Strategic Planning & Cross-Functional Leadership


* Provide analytical support for annual operating plans, budgets, and strategic growth initiatives.



* Develop business cases, financial impact assessments, and ROI models for proposed investments.



* Collaborate with cross-functional stakeholders to improve revenue visibility and operational alignment.



* Establish performance measurement frameworks for strategic sales initiatives.



* Present findings and recommendations to senior leadership with a focus on measurable business outcomes.

Qualifications

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