Procurement Ops Analyst, EMEA/APAC

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Job Function:
Procurement

Job Sub Function:
Strategic Sourcing

Job Category:
Professional

All Job Posting Locations:
Taguig, National Capital Region (Manila), Philippines

Job Description:

DePuy Synthes is recruiting for a Procurement Operations Analyst, located in Manila, Philippines.

The Procurement Operations Analyst will support Regional Service Delivery by executing defined Source-to-Pay services for business users and suppliers.

The role processes requests, resolves inquiries, maintains accurate documentation and data, supports preferred buying channels, and contributes to service performance in support of Global Services, One Procurement, and enterprise business priorities.

The Analyst serves as a front-line representative of Procurement Operations and works directly with requestors, suppliers, category teams, Finance, Accounts Payable, master data, Technology, and other functions.

The role requires strong customer service, attention to detail, systems proficiency, analytical thinking, compliance discipline, and appropriate escalation judgment.

KEY RESPONSIBILITIES


* Process assigned Procurement Operations requests accurately and within defined service levels, procedures, approval requirements, and regional business rules.



* Support services such as requisition and purchase-order creation or modification, buying-channel guidance, supplier onboarding and maintenance coordination, catalog support, contract-process handoffs, invoice or transaction troubleshooting, and procurement inquiry resolution, based on assigned scope.



* Validate request completeness, business justification, coding, approvals, supplier information, supporting documentation, and policy alignment before completing or routing work.



* Respond to users and suppliers through approved service channels, provide clear guidance, maintain timely follow-up, and document case status and resolution accurately.



* Investigate routine workflow, access, supplier, catalog, transaction, or system issues and coordinate with Procurement, Finance, Accounts Payable, master data, Legal, Technology, or other teams when cross-functional support is require...