Network Engineer

Your Job

As a Network Engineer, you will help build, operate, and continuously improve the network infrastructure that supports our business.

As part of the Infrastructure Operations team, you will take ownership of resolving complex wired and wireless network issues, improving network reliability and resiliency, and supporting configuration, software lifecycle, and maintenance activities.

Beyond day-to-day operations, you will contribute to network transformation through automation, standardization, improved observability, and optimization of our network environment.

You will collaborate across multiple infrastructure teams to solve problems, eliminate recurring issues, improve operating practices, and create a more reliable, scalable, and efficient network.

Our Team

You'll join a collaborative Network Engineering team within Infrastructure Operations that supports the wired and wireless infrastructure connecting our businesses and locations.

We work closely with other technology teams and business partners to solve complex problems, improve network reliability, and modernize how our network is managed and supported

What You Will Do


* Perform triage and remediation of wired and wireless network issues


* Perform remote network configuration changes and firmware upgrades


* Identify opportunities to improve and optimize the network environment by evaluating coverage gaps, recommending and implementing solutions, and automating repetitive operational tasks


* Manage network incidents and tasks in ServiceNow, including participating in problem reviews and root cause analysis (RCA) to identify and address recurring issues


* Participate in developing and revising network standards, workflows, processes, and playbooks


* Work with Cisco TAC and other internal/external engineering teams to resolve technical issues as needed


* Support the deployment and onboarding of new network infrastructure, including switches, wireless access points, controllers, and related technologies

Who You Are (Basic Qualifications)


* Previous experience deploying and supporting Cisco Enterprise LAN and Wireless LAN technologies


* Previous experience troubleshooting and responding to network incidents and service-impacting issues


* Proven experience of TCP/IP, routing, switching, VLANs, wireless networking, and common network protocols


* Proven experience troubleshooting complex network issues and identifying root causes


* Willing and able to participate in an on-call rotation


* Experience in a fast-paced environment, prioritizing competing responsibilities and managing multiple tasks


* Must have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship

What Will Put You Ahead


* 5+ years of experience deploying and supporting Cisco Campus LAN and Wireless LAN technologies


* CCNP Enterprise or other relevant Cisco profess...