Organizational Change Management Lead

Job Description

Organizational Change Management (OCM) Lead provides in-depth organizational knowledge, channels voice of the customer, and has direct access to stakeholders for engagement.

OCM Lead provides consistency and continuity beyond go-live, also provides faster escalation and issue resolutions.

OCM Lead is the single point of contact to review and approve all OCM deliverables in the Project and will oversee and execute change campaign at AutoZone via Training and strategic communication with functional areas.

Responsibilities



* Single point of contact to review and approve all OCM deliverables


* Execute Change Campaign across all areas of the company


* Oversee Training coordination and deployment


* Oversee stakeholder and distribution lists


* Manage and deliver end-user training coordination


* Co-Leads with Procure to pay, Record to report, Store Development Maintenance Management, change management and delivery day-today


* Participate in program leadership/governance meetings to present OCM


* Evaluate and support change management goals, scope, and resourcing


* Provide input into the development and execution of OCM


* Implementation of new systems that will require adoption of new processes and changes on team structure.


* Establish and maintain change management method and standards across releases


* Review, provide and coordinate business lead feedback and approve OSM deliverables


* Facilitate access to required resources, stakeholders, and tools to deliver on the OCM change campaign


* Focus on identifying and mitigate change management issues/risks, escalations as appropriate


* Monitor and advise on adoption risks and mitigations


* Drive Integration across workstreams and localization efforts

Qualifications



* Bachelor's degree in Accounting, Finance, Information Systems, Computer Science, or a related field


* Requires proficiency in MS office (Word, PowerPoint, Excel) and Cloud based technologies


* Requires 7-10 years of relevant experience


* International experience especially in Mexico & Brazil is preferred


* Multi-lingual in English, Portugues and/or Spanish is a plus

About Autozone

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas.

Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners.

Working at AutoZone means being part of a team that values dedication, teamwork, and growth.

Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits at AutoZone

AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time):



* Competitive pay
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