Project Billing & Collections Specialist

Exo Inc.

has been protecting public infrastructure across the U.S.

since 2009.

Without consistent maintenance and quality assurance, critical assets face a growing risk of failure over time.

Exo delivers engineering, inspection, and remediation services for lighting poles, transmission towers, and other infrastructure exposed to ongoing wear from usage, aging, and environmental conditions.

With deep expertise in vertical infrastructure, Exo builds on years of engineering design and fabrication experience across utilities, telecom, transportation, and retail sectors.

This foundation supports a comprehensive inspection and asset management approach that addresses both new installations and aging structures requiring immediate attention.

Recognizing that full replacement is often impractical due to cost and safety constraints, Exo developed its Ex-Tend approach to manage assets throughout their entire life cycle.

From initial quality assurance to ongoing inspection and targeted repairs, this method is designed to extend service life and improve reliability.

Supported by data-driven insights, Exo helps clients monitor asset conditions and make informed, strategic decisions.

Position Overview: The Billing & Collections Specialist is responsible for preparing accurate and timely customer invoices and managing the collection of outstanding receivables for assigned projects and customers.

This position ensures billings reflect contract terms and approved work, that customer payments are applied correctly, and that past-due balances are actively pursued and resolved.

The Billing & Collections Specialist works closely with Project Managers, Project Accounting, Operations, and Finance to gather billing support, resolve invoice disputes, and maintain healthy cash flow.

The position serves as a primary point of contact for customers on billing and payment matters and helps keep accounts receivable current, accurate, and well documented.

The ideal candidate will have strong billing and collections experience, excellent attention to detail, and the ability to communicate professionally and persistently with customers in a fast-paced, project-driven environment.

Experience supporting utility, construction, infrastructure, engineering, field services, or other service-based organizations is strongly preferred.

Key Responsibilities Customer Billing & Invoicing Prepare, review, and issue customer invoices in NetSuite in accordance with contracts, billing schedules, and established billing procedures.Ensure invoices accurately reflect approved work, contract rates, change orders, reimbursable expenses, retainage, milestones, and other applicable terms.Prepare billings under a variety of contract structures, including fixed-fee, milestone, time-and-material, unit-price, and cost-plus arrangements.Gather and compile required billing support, such as timesheets, field tickets, receipts, lien waivers, and customer-specific forms.Submit invoices through customer billi...