Admission Operations Manager and Admin Assistant

The Office Manager provides high-level administrative and operational support to the Dean of Strategic Enrollment & Marketing while ensuring the efficient day-to-day functioning of the Admission Office.

This role oversees admissions operations, database management, applicant and family communications, visit logistics, event coordination, and office administration.

Serving as a key resource for prospective families, students, and colleagues, the Office Manager manages confidential information with discretion, supports strategic enrollment initiatives, supervises administrative staff, and helps create a welcoming and professional experience throughout the admission process.

This is a full-time staff, non-exempt, salaried position.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Manage admission database, including uploading fair cards and application materials, building custom database queries to distribute applicant lists to offices across campus, and building custom queries to support the institutions strategic priorities.

Manage campus visit logistics, including creating tour and interview slots, building custom visit schedules for prospective families, assigning interviewers, and sending out timely interview and event confirmations to families.

Manage campus visitor experience by warmly greeting families, managing the setup of the Cobb Room, and collaborating on refreshments with Meriwether Godsey.

Oversee the main admission phone line and central admissions email inbox, ensuring timely and professional responses.

Coordinate the mailing of print pieces to inquiries and the assembly and mailing of enrollment packages, which includes updating template letters, printing formal decision letters, and executing the electronic distribution of official decisions.

Register Governors for school fairs and track admission officers travel plans.

Provide executive support to the Dean of Strategic Enrollment & Marketing, including managing their calendar, handling sensitive files and reports, and drafting communications and presentations.

Assist the Dean with the offices budget, expenses, and credit card management, and with the management of the Admission Administrative Assistant to ensure daily operational goals are met.

Ensure the smooth operation of the office by ordering office supplies, overseeing the master office calendar, and managing reservations for the DPL.

Other duties as assigned.

QUALIFICATIONS Bachelor's degree preferred Experience: 46+ years of experience in high-level executive support, admissions operations, or hospitality management.

Previous experience in an independent boarding school setting or supporting a C-suite executive is highly preferred.

Technical Savvy: Advanced proficiency with relational databases or enrollment CRM tools (e.g., Veracross, Blackbaud, Ravenna), Gateway to Prep Schools, and E3n, and expert-level skills in Microsoft Excel/Google Sheets for report generation.

High Discretion: A proven track record of managing highly ...