Regional Service Manager

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We don’t just build technology.

We build hope for everyone dealing with Cancer.

Elekta is shaping the standard of care, together with healthcare providers, by developing precision radiation medicine that brings advanced radiotherapy into routine clinical practice.

Our solutions support consistent, efficient and personalized care, addressing evolving patient needs.

Through adaptive radiotherapy, precision treatment delivery and integrated workflows, Elekta supports care teams across a range of clinical settings.

Each year more than 2 million patients are treated using Elekta solutions across over 130 countries.

Elekta is headquartered in Stockholm, Sweden, with over 4,000 employees and offices in more than 40 countries.

The company is listed on Nasdaq Stockholm.

For more information, visit elekta.com.

We don’t just build technology.

We build hope for everyone dealing with Cancer.

Elekta is shaping the standard of care, together with healthcare providers, by developing precision radiation medicine that brings advanced radiotherapy into routine clinical practice.

Our solutions support consistent, efficient and personalized care, addressing evolving patient needs.

Through adaptive radiotherapy, precision treatment delivery and integrated workflows, Elekta supports care teams across a range of clinical settings.

Each year more than 2 million patients are treated using Elekta solutions across over 130 countries.

Elekta is headquartered in Stockholm, Sweden, with over 4,000 employees and offices in more than 40 countries.

The company is listed on Nasdaq Stockholm.

For more information, visit elekta.com.

Description

As a Regional Service Manager, you must be customer focused and be able to manage the regional service business in the assigned geographical region.

This position warrants the highest level of professional representation between the customer and the Company in all aspects of customer relations.

It also requires support of projects, programs, and policies established by the Company.

Responsibilities:
Be the interface for all communication both to and from the field.
Transaction management, support of sales and service sales.
Site visits, feedback action planning and follow-up.
Manage and direct the Field Service Engineers within the assigned geographical region.
Mentor Field Service Engineers including:
Ongoing performance feedback.
Annual evaluations and compensation planning.
Career Development.
Provide support and guidance for all field personnel.
Communicate the company’s policies and needs to the regional group.
Establish the technical service objectives and plans to achieve.
Preparation of capital and operating expense budgets.
Ensure the timely issuance of technical service reports, timesheets, expense reports and the proper dissemination of information.
Manage installations, calibrations, and preventa...