CSR

Company : Negley's Water Job Summary The Customer Service Representative is the friendly face and voice of our water treatment team.

In this role, you will assist customers over the phone, via email, and face-to-face in our local office.

You will help clients find the right water solutions, schedule service visits, and keep office operations running smoothly.

This is a full-time, in-person position with regular hours from Monday to Friday, 8:00 AM to 5:00 PM.

Key Responsibilities Customer Support: Answer incoming phone calls and reply to customer emails with a friendly, helpful attitude.

In-Person Sales: Walk-in customers greeting, answering questions about our products, and helping them purchase filters, salt, or equipment.

Scheduling: Book appointments for our field technicians, including water testing, equipment installations, and routine maintenance.

Payment Processing: Handle customer billings, accept payments at the front desk, and update customer accounts.

Office Organization: Keep the front office clean, organized, and welcoming for visitors.