Quality Improvement/Population Health Nurse

Job Summary: The Quality Improvement/Population Health (QI/PH) Nurse will be responsible for coordinating quality management efforts including development, implementation, education, data collection, and analysis.

They will be responsible for coordination and implementation of the Quality Improvement and Population Health programs for Open Door Health Center.

Under the supervision of the Director of Quality Improvement & Support Services, the QI/PH Nurse champions clinical quality improvement initiatives of all service areas including medical, behavioral health, dental, and support services.

They will provide daily leadership to the clinical staff in areas such as population health management, quality improvement practices, and efficient use of electronic health record (EHR) and population health tools.

Primary Responsibilities Quality Improvement: Responsible for learning and ensuring Quality Improvement, as defined by Health Resources and Services Administration (HRSA) and collaborates with all departments in developing, implementing, evaluating, and maintaining procedures and workflows throughout all service lines and sites as needed to meet the mission, vision, and values of ODHC.

Coordinate QI programs that address the quality and utilization of health center services, patient safety, patient satisfaction, operational performance, transformation activities and program policies and procedures; Coordinate monthly QI Meetings, including meeting minutes and QI Board reporting.

Coach and trains clinic teams on effective design and implementation strategies, to sustain quality improvement through project cycles (PDSA), including team building, project planning, workflow redesign, developing resources, electronic health record (EHR) and population health systems optimization, and outcomes monitoring.

Work closely with the Compliance Director to ensure alignment and mutual support across Compliance and Quality Improvement programs, plans and efforts.

Works with the Compliance Director to plan and complete quarterly risk assessments for clinical activities.

Conduct comprehensive audits on medical records, patient charts, and healthcare documentation to assess accuracy and adherence to protocols in concert with the Compliance Director.

Under direction from the Compliance Director, assist in the investigation of complaints, incidents, and adverse events, conducting root cause analysis and implementing corrective actions.

Possesses the ability to analyze utilization data and facilitate quality improvement discussions to understand and translate the quality outcomes, patient safety and patient experience data into actionable items; serves as an advisor to care teams and patient support staff.

Serve on the Federally Qualified Health Center Unified Health Network (FUHN) collaborative Quality Improvement Committee and other internal and external committees as assigned.

Population Health: Responsible for expanding the population health program at ODHC inc...