Adult Snowsports Supervisor

The Adult Snowsports Supervisor supports the Adult Snowsports Manager in the daily operation of Taos Ski Valleys Adult Snowsports programs.

This position helps deliver exceptional guest experiences, supports instructors and supervisory staff, coordinates daily operations, supports staff training, lesson assignments, and contributes to the quality, safety, and success of Adult Snowsports and the overall Snowsports School.

The Supervisor assumes additional operational leadership responsibilities as delegated by the Adult Snowsports Manager.

This job description is intended to be a broad description of duties.

You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws.

Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Essential Job Responsibilities: Support the Adult Snowsports Manager in daily operations, including scheduling, lesson assignments, staffing, instructor deployment, guest flow, and coordination with childrens supervisors, daily coordinators, sales, and support staff.Help maintain the quality and consistency of Adult Snowsports programs and the guest experience.

Greet guests, model exceptional service, and resolve guest concerns promptly; elevate complex issues to the Manager as appropriate.Provide day-to-day coaching, feedback, and support to instructors and supervisory staff.

Assist with onboarding, training, performance feedback, and development opportunities in coordination with the Manager.Assist the Manager in meeting program quality, operational, financial, and safety goals by monitoring daily staffing needs, labor utilization, lesson capacity, and guest feedback.Work with the Manager and training team to implement the Adult Snowsports training plan, support clinics, and reinforce teaching standards and guest service guidelines.Model and reinforce guest and employee safety practices, emergency procedures, and applicable policies.

Promptly report incidents and concerns and assist with appropriate follow-up.Maintain current teaching skills and be prepared to lead clinics or teach guests when operationally needed.

Stay informed about relevant industry practices and professional development opportunities.Coordinate with administrative and payroll staff to review timecards, resolve discrepancies, and help ensure accurate, timely payroll for Adult Snowsports employees.Identify operational improvements and program opportunities, communicate recommendations to the Manager, and help implement approved changes.Provide operational coverage and assume delegated responsibilities when the Adult Snowsports Manager is unavailable or on their scheduled days off.Oversee the video instruction component of adult private lessons and Ski Weeks, including program planning, staff training, technology, and implemen...