Program Manager

Who are we? Platinum Mechanical Group specializes in delivering reliable HVAC service, preventative maintenance, and retrofit installations for commercial, institutional, and industrial facilities.

With a focus on system performance and energy efficiency, the company provides tailored solutions designed to optimize comfort, extend equipment life, and reduce operational costs.

Backed by industry expertise and a commitment to quality, Platinum Mechanical Group ensures every project is completed with precision and long-term reliability in mind.

JOB SUMMARY The PROGRAM MANAGER is accountable for the overall performance of assigned programs and portfolios, integrating client expectations, financial performance, operational execution, risk, resources, and cross-functional delivery across multiple projects and workstreams.

This role sits within the Program Management function and serves as the primary program-level client relationship and outcome owner.

The Program Manager establishes priorities, monitors portfolio performance, maintains revenue and margin visibility, identifies risk and unfavorable trends, and drives corrective action through the appropriate functional owners.

The Program Manager provides operational direction across Construction Management, Project Administration, Accounting, Preconstruction/Solicitation, Compliance, Assistant Program Managers, and other supporting functions while functional leaders retain formal people leadership, discipline standards, development, and workload management.

The Program Manager may delegate defined workstreams, sub-programs, projects, or client responsibilities to Assistant Program Managers while retaining overall program accountability.

JOB DUTIES AND RESPONSIBILITIES: PROGRAM STRATEGY AND PERFORMANCE: Establish program priorities, performance expectations, milestones, resource needs, and cross-functional execution requirements across the assigned portfolio.

Monitor project and program performance, identify unfavorable trends, and drive corrective action through the appropriate functional owners to support successful program outcomes.CLIENT RELATIONSHIP AND STAKEHOLDER ALIGNMENT: Serve as the primary program-level client relationship owner, maintaining visibility into client expectations, satisfaction, commitments, risks, and emerging needs.

Maintain alignment among clients, internal teams, contractors, architects, engineers, vendors, and other stakeholders at the program level, and intervene directly when program performance, client commitments, or material risk are affected.CROSS-FUNCTIONAL LEADERSHIP: Provide operational leadership across Construction Management, Project Administration, Accounting, Solicitation/Procurement, Assistant Program Managers, and other supporting functions to ensure program commitments are met.

Establish priorities, challenge performance, resolve cross-functional conflicts, drive accountability, and delegate defined program workstreams or responsibilities while function...