Benefits Manager

Job Description:

At Sparklight/Cable One and our family of brands, we keep our customers and associates connected to what matters most.

For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.

We are open to hiring remote if we find the right talent in any of the following states: AL, AK, AR, AZ, CO, DE, FL, GA, IA, ID, IL, IN, KS, LA, MD, ME, MO, MS, NC, ND, NE, NH, NM, NV, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, WI, WV, WY.

Key Responsibilities


* Administer benefit programs and manage annual enrollment, plan changes, implementations, and vendor transitions.


* Configure and administer billing processes for employee benefit plans.

Managing the flow of data, invoices, and payments between employers, insurance carriers, and plan participants.


* Monitor benefits interfaces, data feeds, and system outputs; proactively identify discrepancies, investigate root causes, and coordinate timely corrections.


* Perform audits and reconciliations to maintain accurate eligibility, enrollment, contribution, deduction, and vendor data.


* Ensure timely remittance of 401k contributions into the plan.

Deposit funds within 3 to 5 business days.


* Resolve complex eligibility, enrollment, coverage, claims, contribution, and deduction issues.


* Interpret and apply ERISA, HIPAA, COBRA, ACA, Internal Revenue Code requirements, plan documents, contracts, and company policies.


* Experience filing Form 5500 electronically through the Department of Labor's EFAST2 system for Retirement and Welfare Benefit Plans, including Summary Annual Report (SAR) - Distributed annually.


* Monitor regulatory changes and translate requirements into processes, system updates, controls, notices, and communications.


* Complete required filings, disclosures, testing, audits, reconciliations, and compliance documentation.


* Identify compliance and operational risks and implement timely corrective actions.


* Review, negotiate, and manage benefit vendor contracts in partnership with Legal and Procurement, including fees, service levels, performance guarantees, renewal terms, and regulatory requirements.


* Monitor contractual obligations, vendor performance, and deliverables and address service or compliance issues.


* Analyze plan performance, utilization, cost, and operational effectiveness.


* Develop clear associate communications, procedures, training, and benefits resources.


* Lead benefits projects and process improvements with internal and external stakeholders.

Qualifications


* Bachelor's degree or an equivalent combination of education and relevant experience.


* Seven or more years of employee benefits administration experience.


* Strong knowledge of employee benefit regulations and demonstrated experience applying them in day-t...