Governance & Operations Senior Associate - Card Networks

Help strengthen the governance and operational foundation behind high-impact payment capabilities.

In this role, you will partner across risk, compliance, audit, operations, and technology to support robust oversight of key payment network relationships.

You will contribute to clear controls, disciplined execution, and effective issue management in a highly regulated environment.

If you enjoy connecting details to risk outcomes and improving how work gets done, this role offers meaningful impact.
Job summary
As a Governance and Operations Senior Associate in the payment team, you will support the control framework and operating processes used to oversee relationships with major payment networks (e.g., Visa, Mastercard).

You will help ensure key obligations, access governance, and operational activities are tracked, executed, and evidenced in alignment with internal policies and external requirements.

You will collaborate with stakeholders across the firm to identify risks, support audits, and drive process discipline and transparency.
Job responsibilities


* Support the development, execution, and monitoring of control strategies for payment network oversight.


* Track and submit waivers, opt-ins, and opt-outs, including lifecycle tracking and governance with payment networks.


* Maintain trackers and monitor changes and expirations for statements of work, schedules, and amendments.


* Execute internal controls to support compliance with payment network requirements and internal policies.


* Manage access to network portals and process requests for network and business identifiers, including intake and governance of changes.


* Support audits, control testing, and on-site cybersecurity evaluations related to network operations and compliance.


* Partner with business, operations, risk, compliance, audit, and technology teams to identify, assess, and mitigate operational risks.


* Document processes, decisions, and evidence to support governance and ongoing oversight.

Required qualifications, capabilities and skills


* 3 years of experience in financial services in one or more of the following areas: audit, control management, third-party risk, risk governance, project or program management, or compliance/legal oversight related to payment networks.


* Knowledge of control design and evaluation, and operational risk frameworks.


* Experience tracking contractual obligations and operational deliverables across internal and external stakeholders.


* Proficiency with Microsoft Office (Word, Excel, PowerPoint, Visio).


* Understanding of card network economics, business models, and acquiring and issuing fundamentals.


* Experience supporting compliance with regulatory and contractual obligations.


* Strong analytical, problem-solving, organization, and written/verbal communication skills.

Preferred qualifications, capabilities and skills


* Experience at a major card network (Visa, M...