Networking Customer Reference Manager, Customer Advocacy & References

Networking Customer Reference Manager, Customer Advocacy & References

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

Our culture thrives on finding new and better ways to accelerate what's next.

We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs.

We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE.

Job Description:

HPE's world-class Customer Advocacy & Reference (CAR) program is seeking a strategic, high-impact PMO team player to manage, build and scale customer references on behalf of HPE's Networking business.

This role will serve as a trusted partner across product and solutions marketing, communications, sales, analyst relations, and other HPE stakeholders to identify, develop, and amplify customer stories that strengthen market credibility and support business growth.

What Success looks like
• Builds a strong pipeline of global customer references and stories aligned to priority campaigns and business goals
• Delivers high-quality, customer-first narratives across written, video, digital, and event formats
• Improves speed, rigor, and consistency through strong PMO discipline and stakeholder alignment
• Establishes CAR as a strategic partner for executive storytelling, campaign impact, and market influence
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Key Responsibilities
Customer Reference Strategy & Pipeline
• Identify and prioritize customer wins aligned to campaign and solution marketing needs to convert to external customer references on a variety of levels
• Build and manage a scalable pipeline of customer references and stories tied to business priorities, including collection of sales wins to HPE's internal database.
• Ensure alignment to company and business unit strategy, key growth areas, and strategic narrative themes
Stakeholder Management (Product & Business Units)
• Serve as primary PMO partner to Product Solution Marketing leads in the Networking Product Solutions Marketing and Communications teams
• Align customer content pipeline to Networking Campus & Branch business priorities
• Drive governance, prioritization, and cadence with cross-functional stakeholders
Customer Story Development & Delivery
• Lead development of customer stories across formats (written, video, digital, speaking engagements)
• Translate complex customer outcomes into compelling, campaign-safe narratives
• Ensure customer-first storytel...