Manager, Payroll Solutions Architect

The Manager, Payroll Solutions Architect is a core member of the HR BPaaS Solution Hub and is responsible for solutioning HR Business Process as a Service opportunity during active sales pursuits.

This role translates client requirements into commercially viable and delivery-ready solutions, including staffing models, role structures, delivery location strategies, productivity assumptions, and pricing inputs.

The Solution Architect applies market benchmarking, operational experience, technology-enabled efficiencies, and Deloitte's BPaaS delivery capabilities to ensure that every pursuit is supported by a solution that is both competitively positioned and executable as priced.

The role partners closely with sales teams, account leaders, delivery leadership, pricing and commercial teams, and global delivery centers.

Success requires the ability to move quickly under pursuit deadlines while bringing analytical rigor, operational credibility, and clear communication to complex HR outsourcing opportunities.

Recruiting for this role ends on 12/04/2026.

Work you'll do

As a Manager, Payroll Solutions Architect on the HR BPaaS Solution Hub team, you will be responsible for...


* Partner with sales teams and account leaders on active Human Resources (HR) payroll business process as a service (BPaaS) and business process outsourcing (BPO) pursuits; serve as the primary solution architecture resource from opportunity qualification through proposal development and client presentations; translate client requirements, process volumes, service expectations, and operating-model objectives into solution designs; and identify assumptions, dependencies, risks, and decision points affecting scope, staffing, pricing, or delivery feasibility.


* Design staffing models for proposed Payroll BPaaS engagements, including headcount, role mix, skill profiles, supervisory structure, span of control, shift, coverage, language, and time-zone models; incorporate process volumes, complexity, seasonality, service expectations, productivity assumptions, and transition considerations; evaluate alternative scenarios; and translate models into pricing and commercial analyses.


* Identify opportunities to improve proposed solutions through automation, process standardization, workflow redesign, technology-enabled productivity gains, and continuous improvement; assess how Deloitte capabilities and proprietary tooling can improve efficiency, quality, scalability, and client value; and communicate how technology and process innovation support measurable business outcomes.


* Determine delivery location strategies across the United States, Mexico, and India; evaluate process complexity, client requirements, cost targets, language needs, time-zone coverage, talent availability, and operational risk; develop blended onshore, nearshore, and offshore delivery models; and coordinate with delivery center leadership to validate assumptions, resource availability, and opera...