Library Specialist

Technology and Digital Marketing Focus This Library Specialist position maintains the general responsibilities of a traditional Library Specialist, with an additional focus on technology assistance and digital marketing.

In addition to performing general library duties and assisting patrons with accessing library services and resources, this position will have an expanded role in supporting the Library's digital outreach and technology initiatives.

Responsibilities will include assisting with the design and creation of promotional materials, social media content, digital newsletters, and website updates through content development, graphic design, and copywriting.

This position will also provide technology assistance and troubleshooting support to library patrons, helping them navigate digital resources, devices, and applications.

While these areas represent an increased focus of this position, the employee will continue to perform the full range of general Library Specialist duties as needed.

Excellent customer service, professionalism, and the ability to effectively interact with library patrons of all ages are essential to this role.

POSITION TITLE: Library Specialist (Sump and Digital Library) REPORTS TO: Public Services Manager, Digital Library Supervisor, Youth Services Manager, Technology Services Coordinator PURPOSE OF POSITION: Responsible for a variety of library work to ensure the efficient provision of services to the community.

ESSENTIAL FUNCTIONS: Assists with customer service duties by answering the telephone, circulating library materials, monitoring library spaces, issuing library cards, etc.; ensures the confidentiality of all patron records.

Answers patrons reference questions online, over the telephone, and in person by searching online catalogs, subscription databases, the Internet, and other resources.

Provides general technology assistance to library patrons.

Advises readers; recommending authors, titles, and topics of interest.

Operates standard office equipment in the performance of job duties, i.e.

fax machines, copier, personal computer, calculator, sound equipment, tablets and eReaders, etc.

Establishes and maintains positive public relations with the general public, other employees, community groups, local businesses and other area libraries.

Assists with the maintenance of various library materials; shelves materials according to established policies and procedures.

Trains and assists library patrons in the use of the librarys technology resources and digital collections (STEM/STEAM technologies, PCs, tablets, 3D printers, gaming equipment, computer and mobile applications, etc.).

Assists in planning special programs, arranging publicity for special events, composing and disseminating informational materials, and promoting planned events.

Assists with the preparation of displays and a variety of other promotional activities.

Performs administrative duties including the preparation of various reports and records pe...