Workforce Services Coordinator

POSITION SUMMARY The Workforce Services Coordinator coordinates credentialing activities for Other Licensed or Certified Practitioners (OLCPs), supports credentialing compliance, and manages KC CARE's volunteer program, including recruitment, retention, recognition, and community health outreach initiatives.

This position coordinates volunteer support for programs that improve access to healthcare coverage, including Medicaid and Medicare education and redetermination efforts.

Additionally, the Coordinator plans and supports employee engagement activities, appreciation events, and HR-sponsored initiatives to strengthen workplace culture and advance KC CARE's mission.

KC CARE CULTURE CODE KC CARE follows a culture code in all we do.

Our code determines how we work, treat each other, and move health equity forward.

As an employee of KC CARE, you will: Put patients first, always Treat all people with dignity, respect, and kindness Create safe places for others to share their voice; encourage creativity Always strive for improvement; keep learning Own your work, action, and mistakes no one is perfect Have fun work should be fun and we want you to have fun at KC CARE ESSENTIAL DUTIES AND RESPONSIBILITIES Volunteer Program Coordination Coordinates with internal staff and department leaders to identify and develop volunteer roles based on organizational and community needs.

Coordinates volunteer recruitment efforts and manages timely volunteer onboarding and placement.

Creates, updates, and maintains volunteer profiles and records within the volunteer database.

Collaborates with departments to manage and schedule volunteers according to operational needs.

Ensures volunteers complete required documentation, screenings, training, and other organizational requirements.

Coordinates volunteer participation in community health initiatives, outreach activities, and state or federally supported programs.

Works with volunteers and internal departments to support Medicaid and Medicare outreach initiatives, including public education, renewal and redetermination awareness, and connecting individuals with appropriate enrollment resources.

Coordinates volunteer support for community outreach efforts designed to improve access to healthcare coverage and reduce barriers to care.

Tracks volunteer hours, participation, and program activity and prepares reports as needed.

Develops and implements volunteer recognition and retention initiatives, including recognition boards, email communications, and personal outreach.

Coordinates the planning and implementation of National Volunteer Week and other volunteer appreciation activities.

Credentialing and Compliance Support Initiates credentialing applications and coordinates verification of credentials for Other Licensed or Certified Practitioners (OLCPs) in accordance with KC CARE's Credentialing Policy.

Creates, updates, and maintains OLCP credentialing files in both electronic and paper formats.

Tracks credentialing docu...