Director of Business Operations

The County Materials Family of Companies manufactures and delivers concrete construction products to meet the demand for growing communities.

Since 1946, we've relied on our talented and dedicated team members to provide reliable products with personalized service.

We're hiring a Director of Business Operations to join County Materials in Oconomowoc, WI.

Job Summary:
The Director of Business Operations (AGM) is a high-impact leadership development role designed to prepare future General Managers and Location Managers within the Pipe Division.

Working alongside a multi-site General Manager, the AGM supports the leadership and performance of one or more locations while gaining hands-on experience across sales, operations, safety, quality, financial management, customer relationships, and talent development.

As a key member of the leadership team, the AGM takes on increasing responsibility through operational leadership, strategic initiatives, and special projects to build readiness for future leadership opportunities.

The AGM is expected to develop a comprehensive understanding of all aspects of the business and demonstrate readiness to assume expanded leadership responsibilities as opportunities become available through organizational growth.

Job Duties & Responsibilities:

Business Leadership


* Partner with the General Manager to drive safety, operational, commercial, and financial performance.


* Support development and execution of business plans, budgets, forecasts, and strategic initiatives.


* Monitor key performance indicators and develop action plans to improve business results.


* Assist in identifying opportunities for growth, efficiency, and profitability.


* Participate in long-term planning and succession planning activities.

Operational & Commercial Leadership


* Provide leadership and oversight of assigned operational, commercial, administrative, quality, customer service, or logistics functions.


* Lead initiatives focused on improving customer experience, operational efficiency, employee engagement, and profitability.


* Support sales growth, market expansion, customer relationship management, and business development efforts.


* Support production, scheduling, inventory management, workforce planning, quality, and continuous improvement initiatives.


* Ensure alignment of operational and commercial priorities to achieve overall business objectives.

People Leadership


* Lead, coach, and develop team members and frontline leaders.


* Support recruiting, onboarding, training, performance management, and succession planning efforts.


* Foster a culture focused on safety, accountability, teamwork, and continuous improvement.


* Help identify and develop future leaders throughout the organization.

General Management Support


* Serve as a member of the local and regional leadership team.


* Assume leadership responsibilities during General Manager absences.
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