Embedded Payments, Product Manager-Payments-Vice President

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.

Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

The Embedded Payments Product Manager will be responsible for customer needs analysis, service definition and for documenting associated requirements, working directly with client-facing, feature development (Agile scrum), operations, and service teams.

We are looking for an team member with a deep understanding of product management discipline, a laser sharp focus on execution, and a passion for engaging with and solving client problems, with exposure to clients, vendors, and leaders across the business.

As a Product Manager in the Embedded Payments team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.

As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.

Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.

With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities


* Develops a product strategy and product vision that delivers value to customers


* Working with Product Managers to help drive Client success including new feature adoption, Client growth, and issue resolution


* Own process to track and drive Client documentation, including setting up and publishing Client meeting notes, document and drive next steps and issue resolution


* Assist with the planning and delivery of the strategic product roadmap through collaboration with various stakeholders


* Analyze the needs of the various persona's which use or interact with the service, document their user journeys and use cases


* Liaise with the Embedded Payments feature development teams to ensure that they understand these requirements


* Build and maintain working relationships with stakeholders across different functions (e.g., Legal, Risk, Compliance Operations, Technology etc.)


* Maintain internal and Client documentation


* Assist in production support for clients including troubleshooting client issues, defect management and client escalations


* Support ongoing sales and marketing efforts as a product consultant and subject matter expert on Embedded Payments Product


* Assist in implementation of Client programs including configurations and setups

Required qualifications, capabilities, and skills


* 5+ years of experience or equivalent expertise in product management or a relevant domain area


* Advanced knowledge of the produ...