Waithelp

Basic Job Function: To take orders for food and beverage in accordance with specified standards and applicable liquor laws; serve meals and drinks to guests in a friendly, courteous, timely and efficient manner according to the hotels high standards; maintains clean and appropriately stocked stations; wine & liquor knowledge, covers and skirts tables; sets tables; busses and cleans assigned station (s); totals bill and may accept payment.

Essential Functions: ? Retrieves completed food and/or beverage orders from kitchen or bar; confirms accuracy of order and delivers to guests with appropriate condiments.

When serving beverages, abides by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.

? Recommend wine, cocktail & food based on guests preference.

? Checks assigned station before, during and after shift for proper set up and cleanliness.

? Greets guests in a friendly and courteous manner and explain any specials and/or restaurant promotions.

? Records the details of the order from guests, repeating as necessary, to check for accuracy.

Inputs order into the Micros computer system and informs the kitchen of the particulars in the order being placed.

? Replenishes beverages as necessary and checks with guest for overall satisfaction.

? Busses and re-sets tables for the next guest.

Picks-up clean linen for service and dropsoff soiled linen for washing to Laundry Department.

? Markets and serves upon request any dessert or specialty item.

Department: Alan Wong's Restaurant at The Kahala Hotel & Resort Job Title: Waithelp Position Designation: Bargaining Unit FLSA Designation: Non-exempt Reports to: Assistant Restaurant Manager, Restaurant Manager Additional Duties and Responsibilities ? Presents the check to the guest and collects payment.

? Report all suspicious persons or activities and hazardous or unsafe conditions to the Security Department.

? Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations.

? Respond to all guest questions.

Provide guest assistance, direction and information as requested when working in public areas.

? Complete all assigned side duties, such as but not limited to, replenishing condiments, restocking supplies and general cleaning assignments.

Sorting and racking glassware, chinaware and utensils.

? Assist Lobby Lounge cocktail server in lounge when necessary.

? Assist Hosthelp/Cashier in seating guests when necessary.

? Perform any general cleaning task as needed.

? Perform a variety of other duties as assigned.

Education/Training Requirements: ? High School Diploma or General Education Diploma preferred.

Experience/Skill Requirements: ? Six (6) months waithelp experience preferred.

? One (1) year experience working in a main dining room preferred.

Licenses/Certifications: ? Certification of tuberculosis clearance required.

? CPR and Standard First Aid Certification preferred.

? Honolulu Liquo...