Administrative Support Technician

Department: General Services Position Control Number: 0108-015 FLSA Status: Non-Exempt; position is eligible for overtime Safety Sensitive Designation: This position is not designated as safety-sensitive.

Random Drug/Alcohol Test: No Opening Date: November 3, 2026 Closing Date: November 15, 2026 at 11:59 PM This job description should not be interpreted as all-inclusive.

It is intended to identify the essential functions and minimum qualifications of this job.

The incumbent(s) may be required to perform job-related responsibilities and tasks other than those stated in this job description.

Nothing in this job description restricts managements right to assign or reassign job-related responsibilities and tasks to this job at any time.

Certain functions are understood to be essential; these include, but are not limited to, attendance, getting along with others, working a full shift, and dealing with and working under stress.

Any essential function of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA).

Reasonable accommodation for the specific disability will be made for the incumbent/applicant only to the extent medically and reasonably feasible.

An Equal Opportunity Employer JOB SUMMARY:Responsible for the receipt and coordination of requests for telephone service within Pulaski County Departments, maintenance of budget accounts, and provision of clerical support.

ESSENTIAL JOB FUNCTIONS: Provides information to County departments concerning installation, maintenance, repairs, and costs of telephone equipment.

Produces a monthly report of telephone service work completed.

Prepares telephone directory listing for all County departments; sends to departments for approval; forwards approved list to the telephone company for publication.

Receives and documents requests for any additions to, modifications of, or repair of telephone service to Pulaski County departments by completion of work orders.

Prepares work orders for SBC telephone technician providing location, department number, contact person, and specific details of work to be performed.

Forwards work orders to contracted telephone technician and files completed work orders.

Maintains a computer spreadsheet record of telephone work orders received and work completed.

Maintains a log of the number of lines installed, telephone numbers assigned to each department, data circuits, and voicemail boxes for each department.

Informs telephone technician of emergency telephone service requests; obtains approval from the Comptroller prior to preparing work orders for emergency service.

Orders and distributes telephone directories to County departments as needed by each department.

Coordinates with the Purchasing Department and General Services personnel with the movement of surplus furniture.

Answers the telephone, takes messages for the department, and prov...