Admissons Assistant

Job Title: Admissions Assistant
Location: Vasona Creek Healthcare Center , Los Gatos, CA
Job Type: Full-time
Pay Rate: $21-26 per hour

About Us

Vasona Creek Healthcare Center is a premier 148-bed skilled nursing and post-acute rehabilitation facility located in the scenic foothills of Los Gatos, CA.

We are dedicated to providing compassionate, person-centered healthcare services to our residents.

As part of our administrative team, you will enjoy a supportive, family-based environment and the resources needed to grow your career.

Job Summary

We are seeking a dynamic, compassionate, and detail-oriented Admissions Assistant to join our team full-time.

In this role, you will be the welcoming face and voice of our facility, serving as a critical point of contact for new residents, their families, and hospital partners.

You will work closely with our Admissions Director to ensure a seamless, empathetic, and efficient transition into our care.

Essential Duties & Responsibilities


* First Point of Contact: Greet prospective residents, families, and healthcare professionals warmly in person and over the phone.


* Admissions Coordination: Assist with scheduling resident intake, managing pre-admission documentation, and preparing welcoming admission packets.


* Referral Management: Follow up with hospitals, physicians, and case managers to secure the timely transfer of clinical information.


* Financial Verification: Help verify insurance benefits (Medicare, Medicaid, commercial plans) and handle authorizations.


* Facility Tours: Conduct personalized tours of our state-of-the-art rehabilitation gym and facility for prospective families.


* Team Collaboration: Partner with nursing, social services, and administrative staff to deliver an organized transition.


* Compliance & Records: Maintain accurate, up-to-date documentation in accordance with state, federal, and company guidelines.

Qualifications & Requirements


* Experience: Prior experience in a healthcare setting, admissions, or skilled nursing facility is strongly preferred.


* Knowledge: Familiarity with Medicare, Medicaid, and basic health insurance verification processes.


* Skills: Excellent interpersonal, communication, and customer service skills.


* Tech Savvy: Proficiency in Microsoft Office and experience with Electronic Health Record (EHR) systems.


* Traits: Strong organizational habits, sharp attention to detail, and a high level of confidentiality.

Benefits Package

We offer a robust competitive benefits package for our full-time employees, including:


* Comprehensive health, dental, and vision insurance


* HSA and FSA options


* 401(k) retirement plan with company matching


* Short-term and long-term disability insurance


* Life and critical illness insurance


* Employee Assistance Program (EAP)


* Discounted PACS stock purchase program

We are an equal opportunity employer.

All qualified applicants wi...